Contact form doesn't work

  • Posted in : Photographer
  • Anonymous
    Inactive

    Hi,

    My contact form stopped working. Please advise.
    Site: http://www.bystydzienska.pl/kontakt/
    After pressing submit (Zatwierdz), an exclamation mark shows up on a button, and e-mail is not sent.

    Thanks.

    Mehmet S.
    Keymaster

    Hi, deactivate your plugins and check again please.

    Anonymous
    Inactive

    It works with plugins deactivated, though for example CodeStyling Localization collides with form as well. Is there any way to fix it? Also, is there any “Google Map” plugin compattible with contact form? I have tried WP Google Maps, but it is either Maps or Contact form for now…

    Mehmet S.
    Keymaster

    Not tested the theme with any map plugin, sorry. And, you can deactivate the CodeStyling plugin after translating.

    Brockway
    Participant

    Hi, btw your cant translate the “SUBMIT” button, nice translation ready…
    Having the same problem with the same plugin btw.

    Mehmet S.
    Keymaster

    Hi, the submit button is translatable also. Please rescan your theme files with the plugin.

    Thanks

    Brockway
    Participant

    Thanks, but still you say to us, ho we dont translate, use codestyling, and after, ho we make conflict with codestyling desactivate that.
    Not really serious…

    Cheers.

    Mehmet S.
    Keymaster

    Just tested the codestyling plugin and it is working fine. In the first post, the issue was related to another plugin.

    Brockway
    Participant
    Mehmet S.
    Keymaster

    Something wrong in the backend side of your site. Update your wordpress first if you have an old one. Then install a fresh copy of the theme via wp admin as described in the theme documentation under “Installation > How To Update The Theme > Update Your Theme via WordPress” section and check again. Alternatively you can use this plugin.

    Brockway
    Participant

    Hello and sorry to disapoint you but i install my wordpress 3 days ago, and so do i for the theme…

    So i already have install fresh and up to date wordpress/theme.

    Cheers.

    Brockway
    Participant

    Also i have nothing against contact form 7, if you can provide the css code that is necessary to make contact form 7 looks like the rest of the website.

    http://contactform7.com/styling-contact-form/

    Cheers.

    Brockway
    Participant

    Maybe something interesting to find out about in logs of photographer theme :

    [14-Mar-2015 13:09:01 UTC] PHP Warning: include_once(/home/brockway/public_html/ericgracieta.fr/content/themes/photographer/wp-load.php) [function.include-once]: failed to open stream: No such file or directory in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 7
    [14-Mar-2015 13:09:01 UTC] PHP Warning: include_once() [function.include]: Failed opening ‘/home/brockway/public_html/ericgracieta.fr/content/themes/photographer/wp-load.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 7
    [14-Mar-2015 13:09:01 UTC] PHP Fatal error: Call to undefined function get_bloginfo() in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 16
    [14-Mar-2015 13:09:11 UTC] PHP Warning: include_once(/home/brockway/public_html/ericgracieta.fr/content/themes/photographer/wp-load.php) [function.include-once]: failed to open stream: No such file or directory in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 7
    [14-Mar-2015 13:09:11 UTC] PHP Warning: include_once() [function.include]: Failed opening ‘/home/brockway/public_html/ericgracieta.fr/content/themes/photographer/wp-load.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 7
    [14-Mar-2015 13:09:11 UTC] PHP Fatal error: Call to undefined function get_bloginfo() in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 16
    [14-Mar-2015 13:11:46 UTC] PHP Warning: include_once(/home/brockway/public_html/ericgracieta.fr/content/themes/photographer/wp-load.php) [function.include-once]: failed to open stream: No such file or directory in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 7
    [14-Mar-2015 13:11:46 UTC] PHP Warning: include_once() [function.include]: Failed opening ‘/home/brockway/public_html/ericgracieta.fr/content/themes/photographer/wp-load.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 7
    [14-Mar-2015 13:11:46 UTC] PHP Fatal error: Call to undefined function get_bloginfo() in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 16
    [18-Mar-2015 15:28:44 UTC] PHP Warning: include_once(/home/brockway/public_html/ericgracieta.fr/content/themes/photographer/wp-load.php) [function.include-once]: failed to open stream: No such file or directory in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 7
    [18-Mar-2015 15:28:44 UTC] PHP Warning: include_once() [function.include]: Failed opening ‘/home/brockway/public_html/ericgracieta.fr/content/themes/photographer/wp-load.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 7
    [18-Mar-2015 15:28:44 UTC] PHP Fatal error: Call to undefined function get_bloginfo() in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 16
    [18-Mar-2015 15:28:53 UTC] PHP Warning: include_once(/home/brockway/public_html/ericgracieta.fr/content/themes/photographer/wp-load.php) [function.include-once]: failed to open stream: No such file or directory in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 7
    [18-Mar-2015 15:28:53 UTC] PHP Warning: include_once() [function.include]: Failed opening ‘/home/brockway/public_html/ericgracieta.fr/content/themes/photographer/wp-load.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 7
    [18-Mar-2015 15:28:53 UTC] PHP Fatal error: Call to undefined function get_bloginfo() in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 16
    [20-Mar-2015 15:25:14 UTC] PHP Warning: include_once(/home/brockway/public_html/ericgracieta.fr/content/themes/photographer/wp-load.php) [function.include-once]: failed to open stream: No such file or directory in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 7
    [20-Mar-2015 15:25:14 UTC] PHP Warning: include_once() [function.include]: Failed opening ‘/home/brockway/public_html/ericgracieta.fr/content/themes/photographer/wp-load.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 7
    [20-Mar-2015 15:25:14 UTC] PHP Fatal error: Call to undefined function get_bloginfo() in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 16
    [20-Mar-2015 15:25:45 UTC] PHP Warning: include_once(/home/brockway/public_html/ericgracieta.fr/content/themes/photographer/wp-load.php) [function.include-once]: failed to open stream: No such file or directory in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 7
    [20-Mar-2015 15:25:45 UTC] PHP Warning: include_once() [function.include]: Failed opening ‘/home/brockway/public_html/ericgracieta.fr/content/themes/photographer/wp-load.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 7
    [20-Mar-2015 15:25:45 UTC] PHP Fatal error: Call to undefined function get_bloginfo() in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 16
    [20-Mar-2015 16:22:32 UTC] PHP Warning: include_once(/home/brockway/public_html/ericgracieta.fr/content/themes/photographer/wp-load.php) [function.include-once]: failed to open stream: No such file or directory in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 7
    [20-Mar-2015 16:22:32 UTC] PHP Warning: include_once() [function.include]: Failed opening ‘/home/brockway/public_html/ericgracieta.fr/content/themes/photographer/wp-load.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 7
    [20-Mar-2015 16:22:32 UTC] PHP Fatal error: Call to undefined function get_bloginfo() in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 16

    Mehmet S.
    Keymaster

    It is weird. That function must be work correctly for the assigned path. Please report this issue to your server people.

    Brockway
    Participant

    Note that for security reason my wp-content folder is “content” from the begnning, but it’s not that causing the bug i guess…

    I will contact my provider, but never had any issue with him, on any of my 5-6 websites i host with them, so if they answer me that is your theme fault and not their i will believe them…

    And no answer about that ? http://contactform7.com/styling-contact-form/

    Brockway
    Participant

    Hello again, my provider say that nothing wrong on their side and you are passing the bucket…

    Even saying that the theme may have missing files…

    Also i get hack my website 1 day ago, sincem y website is fresh new and up to date and have all the secure plugins and protection it may have, i think the only possibility may be a hole in your theme…

    Cheers.

    Mehmet S.
    Keymaster

    I don’t know exactly what causes the problem, sorry.

    Is there any warning message about htaccess at the bottom side of your permalinks settings page.

    Brockway
    Participant

    Nope there is none, because i already do what is necessary.

    What are your plan for making it work so ?

    And STILL NO ANSWER about that ? http://contactform7.com/styling-contact-form/

    Maybe the third time i ask you will ?

    Cheers.

    Brockway
    Participant

    btw too, i dont have the file:
    /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/wp-load.php

    Because the theme dont have it at all in his package…

    But for sure he is there :
    /home/brockway/public_html/ericgracieta.fr/wp-load.php

    So maybe your theme is not really searching at the right place, need to be fix…

    ahmetsali
    Keymaster

    @Brockway

    Hi, you can try using contact-form 7 plugin, contact form 7 forms styles should be similar to the default contact form.

    Brockway
    Participant

    So you say that contact form 7 gonna take the css style of the theme ?

    Cheers.

    ahmetsali
    Keymaster

    @Brockway

    yes, it should be similar, just try and see.

    Brockway
    Participant

    Hi, almosrt the same, how can you make the text look the same ?

    Cheers.

    Brockway
    Participant
    ahmetsali
    Keymaster

    @Brockway

    i can’t help you about it without your link, need to check source code, let me know when it is public.

    Brockway
    Participant

    There it is : http://www.ericgracieta.fr/contact/

    Cheers.

    ahmetsali
    Keymaster

    @Brockway

    try this custom css code;

    .wpcf7 form p {
        font-family: Montserrat;
        font-size: 13px;
        font-weight: bold;
        margin-bottom: 0.6em;
        text-transform: uppercase;
    }
    .wpcf7 form input, .wpcf7 form textarea {
        margin-top: .6em;
        font-weight: normal;
        font-size: 13px !important;
    }
    .wpcf7 input[type=submit] {
        font-weight: bold;
    }
    
    Brockway
    Participant

    Thanks for the code, we are almost at the final result :)
    Indeed after your code font is great but input field still dont organize like in my screenshot.

    Cheers.

    ahmetsali
    Keymaster

    @Brockway

    try adding this;

    @media screen and (min-width: 768px) {
        .wpcf7 form p input:not([type=submit]):not([type=button]):not([type=file]):not([type=radio]):not([type=checkbox]) { max-width: none; width: 100%; }
        .wpcf7 form p:nth-of-type(1) { width: 50%; float: left; padding-right: 40px; }
        .wpcf7 form p:nth-of-type(2) { width: 50%; float: right; padding-left: 40px; }
        .wpcf7 form p:nth-of-type(3) { clear: left; }
    }
    
    Brockway
    Participant

    Hello, thanks for the code, i will try it and see if its responsive.

    also are you gonna do something about this :

    [14-Mar-2015 13:09:01 UTC] PHP Warning: include_once(/home/brockway/public_html/ericgracieta.fr/content/themes/photographer/wp-load.php) [function.include-once]: failed to open stream: No such file or directory in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 7
    [14-Mar-2015 13:09:01 UTC] PHP Warning: include_once() [function.include]: Failed opening ‘/home/brockway/public_html/ericgracieta.fr/content/themes/photographer/wp-load.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 7
    [14-Mar-2015 13:09:01 UTC] PHP Fatal error: Call to undefined function get_bloginfo() in /home/brockway/public_html/ericgracieta.fr/content/themes/photographer/send-mail.php on line 16

    Can be usefull for lots of people that dont use contact form 7 that the theme search for the files in the right place…

    Cheers.

    Mehmet S.
    Keymaster

    It is related to ABSPATH. It must be defined in your wp-config.php file and must have absolute path value of your WordPress installation directory.

    – go to the root directory of your wordpress installation,

    – find the wp-config.php file and open it,

    – check at the bottom side of the file for the ABSPATH lines:

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