Contact form isn't sending emails

Posted in : cvCard WP
SUPERTAN
Participant
9 August 2014 at 19:23
#15558

Hello!

I tried entering an email in the contact form and hit ‘submit’ but got the red x icon. Do I need to do something else to enable emails to be sent?

Thank you!

Mehmet S.
Keymaster
11 August 2014 at 02:27
#15572

Hi, can you provide your url?

SUPERTAN
Participant
11 August 2014 at 20:42
#15588

Hi,

Sure. I’ve taken it off maintenance mode so you can review:

http://www.dotminds.com

Thanks!

SUPERTAN
Participant
13 August 2014 at 20:58
#15617

Hi,

Any updates on this?

Thanks!

Mehmet S.
Keymaster
13 August 2014 at 21:44
#15621

Did you check your your spam/junk folder?

SUPERTAN
Participant
13 August 2014 at 23:46
#15625

Hi Mehmet,

As mentioned in my initial post, the RED X icon comes up when you try and send an email. Per your demo site, a GREEN CHECK should come up.

Also, no email has arrived to my inbox or spam box. It is clear that emails sent from the contact form are not being sent out.

Can you please assist with this as it is a serious issue if clients think they are sending me an email but, in fact, nothing is going out.

Thanks!

Mehmet S.
Keymaster
17 August 2014 at 21:56
#15658

It is weird. Update the theme to the latest version via wp admin and try again.

SUPERTAN
Participant
31 August 2014 at 23:46
#15874

I will try that. Although I’m looking in the themes section of my wp admin and it doesn’t say an update is available? I’m using 1.1.2 and I see that you’re currently on 1.1.4. How do I update to the latest version?

Mehmet S.
Keymaster
1 September 2014 at 20:48
#15892

You can download the latest version from ThemeForest and install it via wp admin.

Note: WordPress provides update notifications for the free themes under wordpress.org theme directory.

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