CAPTCHA issue on the contact page

  • Posted in : cvCard WP
  • isaumya
    Participant

    cvCard theme comes with a default captcha system in the contact page which is really cool and I like it very much, but today one of my users reported a bug that the captcha in the contact page being static to 2+5=?
    Which is pretty annoying for returning users. Please take a look into it and fix it up.

    isaumya
    Participant

    Today I’ve tested it using my office computer and here I got the captcha 5 + 3 = ?
    But it stick to the same captcha no matter how many times I reload the page or after how manyminutes I retry the same process. I’ve even tried clearing the cache. The captcha should be refreshed every time page reloads.

    Mehmet S.
    Keymaster

    Hi, the theme generates the numbers randomly for each time.

    Thanks

    isaumya
    Participant

    Yes I do know that it should generate randomly, but it is not. It’s a bug. You enable captcha on your demo site contact page, then visit the contact page, it will show you a captcha. Now keep refreshing your page as many times you want but the captcha will stays same.
    Now you you visit the same page from a different device, it will show you a completely new captcha, but again no matter how many times you refresh the page on that device, the captcha will remain same.
    THIS IS THE BUG…..

    Mehmet S.
    Keymaster

    Refreshed the page 10 times and the captcha was different every time.

    Maybe a plugin related issue or PHP version on your server.

    isaumya
    Participant

    I guess this is happening for W3TC page cache. If possible please test the theme in your testing environment enabling W3TC. As this is one of the must have plugins for WP. I guess you should check your theme compatibility with it.

    Mehmet S.
    Keymaster

    Thanks for the feedback.

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