I have this problem since a couple of days and not only you completely forgot to suggest me how to solve it, now you also tell me to open another topic! I’m more and more disappointed about all this
Hi, it is related to folder and file permissions. Set 755 for folders and 644 for files when uploading via FTP. But, if you install the theme via wordpress, it assigns the correct permissions.
Try to install your theme via uploading wp admin.
Thank you.
You will save more time if you will do it, or we will just stay here getting both nervous. I installed all the stuff more than a month ago and now I don’t remember nothing, so please help me by doing it
Hi, please try to update your theme via wordpress.
You need to deactivate your theme in the “Appearance > Themes” section by simply activating a different theme. Once you activate a different theme, you can delete your theme. Dont worry, your content will not be lost. (The translation files are located under languages folder in the theme folder.)
Then simply upload the new theme file in the “Appearance > Themes” section.
Once it uploads, choose to activate the theme.
Shortcode tab will be fixed.