Images on mobile distorted after update / Homepage question / Photowall

  • Posted in : Photographer
  • diananasif
    Participant

    Hey there,

    1) on my website http://www.photoagencydubai.com every landscape picture is distorted on mobile devices (= not the correct width) after I updated the theme.
    It was fine before.
    Regenerating Thumbnails did not bring any effect.
    The issue occurs only on mobile devices, on desktops it looks fine.

    2) how can I move the intro text on the homepage? As default, the text is shown above the photowall animation. I would want to have it below the photowall, how can I achieve that?
    I had it before updating, now however it shows above the photowall and also it dims the photowall.

    3) The photowall images…This bothers me alot. Where does the photowall take the images from? I want my visitors to see a wide variety of different pictures we offer (food, product, models, corporate, events etc). However it seems to take the images only from the first/top portfolio..in my case personal photoshoots. So I added a “best of” portfolio as a workaround, which worked fine for a couple of hours but now it takes the images again only from the personal photoshoot portfolio.

    thanks in advance

    serkan
    Moderator

    Hi diananasif,
    I could not detect with any issue in the mobile devices. Could you please take a screenshot and tell me the devices name and version that I can run more tests.
    Also, you can use this custom CSS code for the intro shortcode will look much better.

    @media screen and (max-width: 768px) { .intro h2 { margin-top: 2em; } }

    You can check out this related topic for your last question
    http://www.pixelwars.org/forums/topic/photo_wall-animation/
    Thanks

    diananasif
    Participant

    hey, ill show you my issue. this occurs on every device I test it on..
    especially on iOS and iPhone 6/6s.
    Also on Samsung Galaxy S5.

    https://www.flickr.com/gp/139379805@N04/6r2912
    https://www.flickr.com/gp/139379805@N04/z5261u

    as for the short code, I will try, thanks

    serkan
    Moderator

    Hi diananasif,
    Please go to appearance > theme options > portfolio > check Full-size Image Resizing (Default)
    And also please deactivate all your plugin and try it again.
    Thanks

    purdey2000
    Participant

    Hello,
    I have the same problem as diananasif with thumbnails on mobile devices.
    I checked the Full-size Image Resizing option and deactivated all my plugins but the problem is still here.

    On several iPhones and on Windows Phone as well.
    http://mobiletest.me/iphone_5_emulator/?u=http://ericsauvage.fr

    Thanks in advance if you can help me

    serkan
    Moderator

    Hi purdey2000,
    Min ideal dimensions is 760px X 507px
    Under this dimension, resizing option is not working. Please try to upload wider photo.
    Thanks

    purdey2000
    Participant

    Hello Serkan and thank you for your answer,

    sorry for not being clear enough,
    I was talking about the gallery thumbnails, not the portfolio ones.

    Here’s two pictures of how it looks on desktop and on mobile :
    http://imgur.com/a/9dBrE
    I don’t understand why landscape photos are resized into a portrait size.

    Thanks a lot

    serkan
    Moderator

    Hi purdey2000,
    Could you install and run Regenerate Thumbnails plugin please?

    purdey2000
    Participant

    Already installed and used it several times as well

    serkan
    Moderator

    Hi purdey2000,
    Please go to appearance > theme options > portfolio and change the row height, please.

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