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Posted in : Empathy
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Hello,
Although the contact form seems to be working fine, I can’t receive any of my test emails. When I click “send” I do get the “ok” check-mark icon but I don’t receive the message.
My host is Godaddy, the $sender_domain is ‘server@your-domain.com’; and $to is my email address. Also tried with $sender_domain set to me domain but still can’t receive any messages.
Any ideas? Thank you.
Hi, Your host may have disabled the mail() function. It must be enabled on your server.
I would recommend you to install ninja form plugin instead of default contact form.
https://wordpress.org/plugins/ninja-forms/
ThanksThanks for your reply, I will check the function and make sure it’s enabled.
I don’t have the WordPress theme, I use the HTML template. Any other ideas in case the function is enabled on the server?
Hi,
I figured it out and it works now, thank you.
For future reference to anyone that might have the same problem and you use Godaddy as a host, make sure you go to the cPanel –> Email settings –> MX Entry –> and check which Mail Exchanger is selected. I am using a remote server and mine was selected at “local” that’s why it didn’t work. I changed it to remote mail exchanger and now it receives without a problem.
Take care.
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