Hello, after purchase of theblogger theme, I am trying to install it on WP 4.8.3 version (godaddy basic linux hosting with cPanel) and I am getting one of these 2 errors (when installing child and parent theme):
1. ‘Are you sure you want to do this? Please try again’
2. ‘The parent theme is missing. Please install the “theblogger” parent theme.’
Where can I read some logs or anything related to these error? Can you help me with this?
Hello, I have resolved this myself. The problem was probably related to max upload file size.
When I set .user.ini in root of WP site with adjusted file size, I opened dashboard in another window
(triggering new PHP process) and I successfully installed the parent and child theme.
I discovered this by uploading some other free theme and message was clear:
“…file size exceeds the one specified in php.ini file bla bla…”
maybe you can work on NOT hiding the correct error message while installing your theme.
I have also got some error while installing ‘I recommend this’ plugin that may be related to the problem,
but I am not sure about this.
Hi, You can download the plugin from this url and go to plugins and choose upload new plugin and upload the downloaded zip file. https://github.com/hchouhan/I-Recommend-This
If there is something I can do about the error messages, I will forward the developer. Thank you for your interest and understanding.
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