Comments disappeared

  • Posted in : TheBlogger
  • esensky
    Participant

    Hello,

    I just went to blog and noticed that for some reason my comments sections are gone on all of my blog posts. I checked and the box that says “comments allowed” are checked on all the posts and comments are allowed in the Customizer “single post” section. I’m not sure if this has anything to do with me removing the sidebar from my blog posts?

    Please help!

    Thanks,

    Elizabeth

    serkan
    Moderator

    Hi Elizabeth,
    Please be sure that the settings are chosen correctly and try to deactivate third party plugins and check it again. It doesn’t make sense why it is not showing and it is not related to removing the sidebar.
    Thanks

    esensky
    Participant

    Which settings specifically?

    I tried deactivating and that didn’t seem to work.

    serkan
    Moderator

    Well, it is not related to the theme issue that is why it is hard to find the problem easily. If you deactivated all your third-party plugins and clear the browser cache and still have the issue, then I recommend you to upload a fresh copy of the theme. Go to your ThemeForest account and download the latest version of the theme and try it again. and also you can check settings > discussion section for the comments area.
    Thanks

    esensky
    Participant

    But if I reinstall the theme will all my customizations disappear?

    Tried discussion, also nothing.

    This is so strange and frustrating :(

    serkan
    Moderator

    Hi, can you send me your wp admin details via our contact form and add this topic url as well.
    I will have a look if there is anything i can help you.
    Thanks

    esensky
    Participant

    Thank you SO much. I just sent it.

    serkan
    Moderator

    Hi Elizabeth,
    I went to dashboard > settings > discussion > and unchecked Automatically close comments on articles older than 28 days options. =) As long as this feature is checked, posts older than 1 month are automatically turned off.
    Thanks

    esensky
    Participant

    Ahhh now I feel stupid. :) Thank you so much!

    serkan
    Moderator

    You’re welcome, please don’t forget to rate the theme on themeforest if you liked it, thanks.

    esensky
    Participant

    Done! Thanks.

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