Images looks pixelated

  • Posted in : Photographer
  • prashbn
    Participant
    5 June 2018 at 18:58
    #54734

    Hi Sherkan,

    Create a seperate thread as requested.

    Following your advice to display 4 images in a row in the gallery I have changed the height 720 on Appearance
    ->Theme setting-> Portfolio

    Now the problem is the the images looks pixelated.

    As a photographer I want to show my best work and the best quality.

    https://pranapix.com.au/portfolio/portraits/

    serkan
    Moderator
    6 June 2018 at 15:07
    #54754

    Hi,
    When you edit your portfolio page, be sure that thumbnail image is not selected. Because when I check your source code, the original size of the photo looks small that is why it is pixelated. You can upload medium size at least then run the regenerate plugin once.
    https://wordpress.org/plugins/regenerate-thumbnails/
    Thanks

    prashbn
    Participant
    8 June 2018 at 16:17
    #54803

    Hi Serkan,

    I deleted all the uploaded images, reuploaded images and added to portfolio.

    The gallery setting is to set to full size.

    When I click on the edit image it is set to Original dimensions 1317 × 2048.

    And on thumbnail setting “All Images sizes is checked”

    Apply changes to:
    All image sizes
    Thumbnail
    All sizes except thumbnail

    The pictures still looks pixelated. I am redoing everything what you said but I can see any difference.

    I am spending more time on this one to get this right, hope you can help me earliest.

    Is there a way I can share a screenshot and also get on a skype or some voice chat to get this sorted out at the earliest?

    I want my site up and running over the weekend.

    Thanks,
    Prashan.

    serkan
    Moderator
    9 June 2018 at 14:40
    #54808

    Hi Prashan,
    You can provide me your wp-admin details via our contact form and add this topic url as well.
    I will check your admin panel myself.
    http://www.pixelwars.org/contact/
    Also, you can have a quick look to the related topics;
    http://www.pixelwars.org/forums/topic/standard-gallery-images-blurry-in-lightbox/
    http://www.pixelwars.org/forums/topic/portfolio-photos-blurry/
    http://www.pixelwars.org/forums/topic/blurry-photos-on-homepage-alternate-2-slider/
    Thanks

    prashbn
    Participant
    9 June 2018 at 14:49
    #54810

    sent you the wp-admin details, thanks for your support.

    Cheers,
    prashan

    serkan
    Moderator
    11 June 2018 at 14:40
    #54827

    Hi Prashan,
    I see what you mean. For now, use the row height 360 as default. I will forward this topic to our developers as well.
    Thanks for your patience.

    prashbn
    Participant
    11 June 2018 at 14:53
    #54828

    Thank you, appreciate your help. I will be keen to get an resolution…

    prashbn
    Participant
    28 June 2018 at 11:54
    #55065

    Could you tell me if there has been an update to fix this?

    serkan
    Moderator
    28 June 2018 at 12:36
    #55074

    Hi, Our developers are a little bit busy due to new updates. We are sorry for that. They will find a solution as soon as possible. Thanks for your patience.

    prashbn
    Participant
    28 June 2018 at 12:41
    #55076

    Thanks Serkan, I will wait for your updates, I have just started another thread highlighting an issue, could you please let me know what needs to be done on that?

    serkan
    Moderator
    28 June 2018 at 17:55
    #55080

    Hi, I replied to your topic. Thanks

    prashbn
    Participant
    5 July 2018 at 13:31
    #55144

    Hi Serkan,

    Any update on this request?

    Thanks,
    Prashan.

    serkan
    Moderator
    5 July 2018 at 15:18
    #55149

    Hi Prashan,
    I could not find exactly where this problem originated. That’s why the developer is doing a deep analysis. I am sorry for taking a little longer but we will definitely find a solution and keep you updated.

    ahmetsali
    Keymaster
    9 September 2018 at 18:36
    #56068

    Hi, the gallery images are optimized for max 400px height so we recommend not to exceed row height = 400px for not having blurry gallery images.

    Cheers.

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