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Posted in : Efor
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Hi I have several things going on.
1. While working on the site I realized that my Menu Navigation is hidden on the Home Page, I have looked at the forum, reinstalled the theme, a number of things and nothing has helped. It does seem to be on the other pages.
2. I did successfully have the Stephen Hughes theme loaded but it is not there now. I have followed the instructions in the documentation and selected it again, it says it was loaded successfully but I can tell it is not there because of the font, etc.
3. I also cannot update Jetpopup or JetElements for Elementor either (saw earlier post which is closed to comment now).
4. The featured picture behind the title (where the photo of Steven Hughes would be) not there now either. I have a picture uploaded, it was there but when I updated the image it does not show up nor does any other image I try. Update, I now see my picture on the published site when I go to it independently but it is the old version of the photo, which I deleted from the Media files and then cleared the case on Chrome.Hi,
1) Edit the Page> Within the right side, you can notice a dropdown option to select the Page Attributes > From the dropdown unselect Elementor Canvas and Update the Page that your viewing. That’s it, now theme’s default header will visable automatically and the page that you designed with Elementor will be shown.
2) You should install a fresh copy of the theme. If you have third party plugins, please deactivate them.
3) We are updating them regularly and when you update the theme, plugins will be updated as well.
4) I guess you fixed the issue.
ThanksHi Serkan,
Thank you! I appreciate your quick response. Before I wrote to this forum I tried all of those things. However, I just did them all again. All of these tings worked when I first installed some weeks ago. And then at some point the Nav Menu disappeared on the Home Page, then the Picture on the front would not change and now there are none, and now I cannot even get the Stefen Hughes demo data to come in as it was.
1. Canvas has never been selected. I checked again just now and it is on the Default template Setting.
2. I just did a fresh download and install again. Nothing changed. I deleted the Theme and downloaded again and installed again. The Nav Menu is not on the Home Page, I also selected the Import Demo Data, Selected Stefan Hughes Demo Data and that is not there. I can tell by the font and colors. It did work originally.
3. This time the Jet pop, etc up did update.
4. The photograph is still not appearing behind the text on the Home Page. So no, this was not fixed. I had a friend look at the page and she does not see a photo.
Thanks, I love the Theme and was thrilled when it was working. I am not sure when it went wrong. Appreciate your help. JoannaHi,
Can you export your data to your disk? I can delete everything and try to import the demo data for you. Then you can import your own data. If you okay with this, provide me your wp admin details via our private content box below.
ThanksThanks Serkan,
I am trying to figure out the best way to export the data to my disk. Siteground does do backups, but that is the site.
Serkan,
I am now downloading the public folder using ftp. When that is completed I will provide a-admin details. Thank you,
JoannaHi,
I imported the demo content for you. You can add your other post and data now.
ThanksThank you Serkan.
I have the new unpopulated site with the correct theme. I appreciate your help to get this back on track!
My regards,
JoannaYou are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.
https://themeforest.net/downloads
Thank you for your support.
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