elementor debug

  • Posted in : Efor
  • marta
    Participant

    Hi, I am trying to edit an elementor template but a message regarding to the debug is shown. I’ve tried everything, deactivate the plugins, install de new version of the theme… but it still remains…
    Please cold you help me with that?
    Thanks

    serkan
    Moderator

    Hi,
    I tried to edit your pages via elementor and I didn’t see any issue.
    https://ibb.co/qnDvnDf
    https://ibb.co/0f0nVGb
    Thanks

    marta
    Participant

    I meant the ‘cursos’ page
    https://ibb.co/vktRpCz
    When I click on edit with elementor it is shown this message:
    https://ibb.co/WfKxc81
    ‘The preview could not be loaded. Sorry, but something went wrong. Click on “Learn More” and follow each step to solve it quickly. Click here for a debug preview’

    serkan
    Moderator

    Hi,
    Could you please check out this related url?
    https://ldx.design/learndash-content-width-page-builders/
    Thanks

    marta
    Participant

    I’ve added the code and it is still happening …

    serkan
    Moderator

    Hi,
    Just be sure that you increased the upload limit at least to 128mb. If you still have the issue, you need to contact your hosting provider about increasing the allocated memory size for your site.
    Thanks

    marta
    Participant

    Hi, I’ve already 128 mb to upload, and I contacted my hosting provider and they said it is something wrong with the theme…

    How can I have the same distribution of course as this page ?https://themes.pixelwars.org/efor/demo-01/courses-2/
    How can I build it from scratch?

    serkan
    Moderator

    Hi,
    I just activated the efor parent theme and I achieved the automatically what you want to.But you customized the child theme very much so it is hard to detect where is the problem. Please see the attached image;
    https://ibb.co/DtX5gnK
    Thanks

    marta
    Participant

    Hi, now I cannot edit any page in elementor, I’ve activated the safe mode but still I cannot edit for instance this page http://www.totemocional.com/curso-2020-2021-miercoles/

    Please I need support here

    marta
    Participant

    I cannot drag of a field, see the video
    https://www.loom.com/share/0fc8abfad86a40adb0207559b61508b5

    And the field ‘Protected Content’ is missed sometimes…

    Please it is urgent…

    serkan
    Moderator

    Hi,
    You have couple of active third party plugins. One of your third party plugins may conflict with elementor plugin. You can deactivate them and activate one by one and realize which one is conflicting with it. Also, you can contact to elementor support team as well.
    https://elementor.com/support/
    Thanks

    marta
    Participant

    could you tell me which plugins are in conflict? You said a couple?

    marta
    Participant

    Found them :)
    Thanks for the support!

    serkan
    Moderator

    Thanks for the feedback.

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