Unable to access theme options

  • Posted in : Efor
  • Jaideep
    Participant

    Hi Team,
    I have been able to upload the .zip theme pack on wordpress. However it is showing the “Classy-modern-elegant” i.e. theme option 1 as a default theme and I am getting no option to change it to “Contemporary-stylish-friendly” i.e. theme option 2.. request please help guide me on how can I get access to all the theme options provided in the pack …

    Kind regards

    serkan
    Moderator

    Hi,
    When you upload the theme file, please go to plugins > install plugin > install and activate default plugins then you will able to customize the theme.
    Thanks

    Jaideep
    Participant

    Hi Serkan, I have installed all recommended plugins. Request you to please guide me, where do I need to go next in order to change the theme option.

    serkan
    Moderator

    Hi,
    Ypu should go to appeance > customize > you can customize the theme.
    If you want to add the demo content, you should go to settings > one click demo import plugin > choose the demo layout and import it.
    Thanks

    Jaideep
    Participant

    That helps, thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    Jaideep
    Participant

    Hi Serkan !
    Surely.. btw, I am a complete beginer and at present really struggling to use your theme.. there seem to be many plugins installed .. is there a tutorial video that you have made to learn edit your theme ?

    Also, a few plugins (like Crocoblock) reads, your license will expire after 30 days.. please help clarify, will I be unable to make changes to a few elements (plugin linked) post these 30 days ?

    Looking forward to hearing back from you ….

    serkan
    Moderator

    Hi,
    Could you please check out our documentation?
    https://themes.pixelwars.org/doc/efor/
    Thanks

    Jaideep
    Participant

    Hi Serkan !
    I have gone through the doc link as sharred above… however, I am not being able to remove the “Visted, Todays visit” from the bottom of the theme… Request you to please help let me know, how can I do that…

    Thanks

    serkan
    Moderator
    Jaideep
    Participant

    Thank you so much.. this helps !
    I have been trying real hard to find a way to change the social media icon colors in the top menu (top left) of the website… request you to please help guide me on how to go about it.. I have gone through the doc shared by you in detail.. however, couldn’t figure out a way

    serkan
    Moderator

    Hi @Jaideep
    It takes the color from widget area. You can use this custom css code for changing the color;

    .social-link { color: #ff0606 !important; }

    Thanks

    Jaideep
    Participant

    Hello Team,
    I am getting stuck in the contact form section. Wanting to put radio buttons and drop down .. however both of them are getting broken due to some reason… sharing the screenshot for the same.. request you to please help share the steps required to correct the same.

    Note – I have purchased Elementro pro as advised (i.e. if that makes any difference in the steps required)

    Link to download the two screenshots –
    https://we.tl/t-SHxdY2469Q

    serkan
    Moderator

    Hi,
    Could you please provide me your related url?
    Thanks

    Jaideep
    Participant

    Hello Serkan, the URL is https://gurudrasil.com/contact/
    However, for business reasons we have kept the site under maintenance for now

    serkan
    Moderator

    Hi,
    Could you provide me your wp admin details via our private content box below?
    I will check the issue.
    Thanks

    Jaideep
    Participant

    Hi Serkan, I used the following CSS code & it helped..

    “input[type=radio] {
    display: inline-block !important;
    }”

    thanks for the help

    Jaideep
    Participant

    The site uses Cookies. However I am unable to find the cookie policy document.
    Request you to please help share the same with me as at present there is no policy doc attached.

    Jaideep
    Participant

    Hi Serkan, one more thing.. I wish to download all the enquiries received in a CSV file.. How can I do the same ?

    At present, every single entry is coming to us in the email id that we have entered in the elementor pro form

    Jaideep
    Participant

    Hi Serkan, please ignore my cookie policy concern. I was able to find the cookie policy document when I took the site live. Request you to please address the second concern on how to download all the enquiries received on Elementor Pro Contact form in an Excel CSV file.

    Jaideep
    Participant

    Hello Serkan, Looking forward to hearing from you on the concern stated above… In addition to the problem stated above… I also wish to learn from you, which website traffic analytics plugin would work the best with Efor Theme… Is Google Site Kit better or Monster Insights?

    serkan
    Moderator

    Hi,
    Could you please check out this related topic?
    https://www.elementoraddons.com/tutorial/how-to-save-elementor-pro-form-submissions-in-database/
    We haven’t tested the Google Site Kit better or Monster Insights plugins with the theme.
    You can test whether there is a problem by installing both separately.
    Thanks

    Jaideep
    Participant

    Hello Team,
    Trust you are doing well… we are facing the following issues with the theme, request you to please help address the following concerns,

    a) our website page speed insights are extremely low, more so for mobile where the results are below 20.. we have tried the following steps but it hasn’t really helped much…
    1. Reduced the image size (present image size range – minimum being 15kb, and maximum being 150kb)
    2. Using WP Super Minify to compress the javascript & css
    3. Using WP Super Cache

    The page speed insights and pingdom test still read that there are a lot of HTML & CSS requests being sent (150 and plus) thereby bringing the overall results low. Request you to please help in decreasing these HTTP requests. (ours is a simple static website)

    NOTE – We have removed all the unused plugins (including Woo Commerce)

    b) We tried opening our website in windows explorer and others, the theme tends to appear differently, the social icons appear in an asian font and the overall menu strip behaves differently (sharing screenshots in the link below)

    c) The menu strip appears broken during the load time even in google chrome (sharing screenshot in the link below)

    Request you to please help address all these points.

    The link to the screenshots shared in the private content tab.

    Thanks in advance

    serkan
    Moderator

    Hi, we recommend two plugins for dramatically improving your page load speed.

    1-) Optimole optimizes all the images and serves them over cdn to gain faster image loads;

    https://wordpress.org/plugins/optimole-wp/

    2-) W3 Total Cache for caching, remember to activate database cache, browser cache and minify.

    https://wordpress.org/plugins/w3-total-cache/

    You can also check our demo sites just loads in a few seconds with these 2 plugin activated and configured.
    https://themes.pixelwars.org/efor/

    I tested your website URL and I didn’t see any other issue which you provide me the screenshot. It might be related to your device. You can test with different devices.

    Thanks

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