Cover Image Not Displaying

  • Posted in : ikonik
  • alexking
    Participant

    Hi there.
    My cover image isn’t displaying on my live site, but it is displaying on my WordPress editor… how do I fix this?

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box, below?
    Thanks

    alexking
    Participant

    alexmakes.art

    serkan
    Moderator

    Hi,
    I just went to appearance > customize > homepage settings > chose home cover image and saved it.
    Thanks

    alexking
    Participant

    That’s strange, when I did that it displayed my image on the preview but black on the live site. Why do you think that is?

    serkan
    Moderator

    Hi,
    It might be a temporarily issue. I guess you don’t have any problem at the moment.
    Thanks

    alexking
    Participant

    Howdy, I’m back. When I tried to upload a new image for my site I had the same exact issue. Please help me fix this as soon as you can! I really can’t use this theme if every time I try and alter the cover it refuses to work. The cover image displays on the preview site but not the live site, as you can see from the attached images below.

    https://drive.google.com/file/d/1XmafUvmU98UGpMdMhjwlNt6gf9ihSUNh/view?usp=sharing

    https://drive.google.com/file/d/1gHF5fwh4CzUEYHK47UBC4LNFh3pb6ZfI/view?usp=sharing

    alexking
    Participant

    Update: when uploading from a different computer, my cover image displays as not uploaded, and uploading from a new computer fixes the display issue. Why does it not work from my computer? How do I fix this?

    serkan
    Moderator

    Hi, When uploading your image logo, you need to set Link Url = File Url Size : Full Size and then click on “Insert Into Post” button.
    Thanks

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