Contact form not working

  • Posted in : Efor
  • queviko
    Participant
    20 March 2022 at 20:03
    #75144

    Dear,

    The Contact Form does not seems to work.

    When pressing the send button… nothing happen. It should show a thumb up (as seen on your online demo), but here it does not. (see screenshot here https://pic.li/i/OUHo)

    What is missing? Is there more configuration to do?
    If needed, please find in the private box the credentials to connect to my WP admin.

    Thanks,

    Jean-Frederic

    queviko
    Participant
    21 March 2022 at 11:58
    #75145

    The credentials in private box in case needed

    serkan
    Moderator
    21 March 2022 at 15:25
    #75149

    Hi,
    Your host may have disabled the mail() function. It must be enabled on your server. Please contact your hosting company.
    If you still have the issue, could you please try to use ninjaform contact plugin instead of default our contact form?
    Thanks

    queviko
    Participant
    21 March 2022 at 22:29
    #75154

    Could you please send me a link concerning the ninjaform contact plugin? so that I’m not choosing the wrong one.

    Thanks again

    queviko
    Participant
    22 March 2022 at 14:19
    #75156

    Ok I did download the Ninja Form… Still it does not send anything. Using your default form is the same.

    serkan
    Moderator
    24 March 2022 at 18:44
    #75182

    Hi, You have too many 3rd party plugins active (50 plugins). Please deactivate them and test again.
    One or more than may conflict with the theme. In addition, having so many plugins active slows down your website.
    Thanks

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