the icons have changed / disappeared

  • Posted in : Efor
  • claudiuciobanu
    Participant

    I don’t know exactly when or what influenced this change.

    Many icons have changed in litle rectangles.

    I will list them next.

    The prefix from the button in the header
    The prefix from see all courses
    The prefix from the second banner (under the courses section)

    The social network icons in the newsletter section at the bottom of the site.

    Left right arrows from testimonials. ( Here I find it strange that they appear correctly if you are in edit mode with elementor, but they change to some rectangles after you switch to live mode.

    serkan
    Moderator

    Hi,
    Could you please deactivate your third party plugins, clear your cache and try it again?
    If you still have the issue, please deactivate jet elements plugin and try it again?
    Please keep me updated.
    Thanks

    claudiuciobanu
    Participant

    not very good advice. are you an experienced person representing the company? I deactivated jet elements, as you recommended, and a good chunk of the elements disappeared, when I reactivated it, the missing elements returned, but they lack the characteristic graphics of the purchased theme. now my site looks horrible and I have to stay like this until you help me solve it.

    claudiuciobanu
    Participant

    the problems related to deactivating jet elements were fixed by me with a backup from the hosting, but the problem with the incorrectly displayed icons persists. is there really no one to help me? what kind of support is this if I gave you the credentials and you make me test methods that do worse? I am not a technical person at all. I would appreciate it if you could solve these tests.

    serkan
    Moderator

    Hi,
    I will forward this issue to our developer and I will keep you updated soon.
    Thanks for your patience.

    ahmetsali
    Keymaster

    Hi, I have just navigated to Elementor > Settings > Experiments and activated “Inline Font Icons” and it seems to fix the issue.

    Have a nice day!

    claudiuciobanu
    Participant

    wow. cool. thank you!

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    krishnajipawar
    Participant

    I don’t know exactly when or what influenced this change.

    Many icons have changed in litle rectangles.

    I will list them next.

    The prefix from the button in the header
    The prefix from see all courses
    The prefix from the second banner (under the courses section)

    The social network icons in the newsletter section at the bottom of the site.

    Left right arrows from testimonials. ( Here I find it strange that they appear correctly if you are in edit mode with elementor, but they change to some rectangles after you switch to live mode.

    krishnajipawar
    Participant

    I’m not sure when or what influenced this shift.

    Many icons in small rectangles have changed.

    I’ll go over them next.

    The button in the header’s prefix
    The see all courses prefix
    The second banner’s prefix (under the courses section)

    The social network icons in the site’s newsletter section at the bottom.

    Testimonial arrows to the left and right. (I find it odd that they appear correctly in edit mode with elementor, but change to some rectangles when you switch to live mode.

    krishnajipawar
    Participant

    I’m not sure when or what influenced this shift.

    I am facing same problem?
    Many icons in small rectangles have changed.

    I’ll go over them next.

    The button in the header’s prefix
    The see all courses prefix
    The second banner’s prefix (under the courses section)

    The social network icons in the site’s newsletter section at the bottom.

    Testimonial arrows to the left and right. (I find it odd that they appear correctly in edit mode with elementor, but change to some rectangles when you switch to live mode.

    serkan
    Moderator

    Hi,
    Could you please deactivate litespeed cache plugin, clear your cache and try it again?
    -) W3 Total Cache for caching, remember to activate database cache, browser cache and minify.
    https://wordpress.org/plugins/w3-total-cache/
    This might be an alternative plugin for the cache feature.

    Thanks

    krishnajipawar
    Participant

    Dear Sir, after this its working fine in google chrome ,but same problem we are facing in other browsers (safari other Firefox),

    Please make auto update of the theme and make error free.

    serkan
    Moderator

    Hi,
    I just tested your website via safari, chrome and firefox. Your all icons look okay on my side. Please clear your browser cache and try it again.
    Third party plugin was causing the issue.
    Thanks

Viewing 14 posts - 1 through 14 (of 14 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register