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Posted in : ConstructX
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Hi,
When importing the sample data I get a blank Home page (other pages have data/images) and also get strange text to the right to all the pages.
Hi, please check the Elementor’s system requirements for your site here:
https://elementor.com/help/requirements/
Thanks
Checked and reviewed with server provider. Uninstall and reinstalled theme with same results. HOME 01 has only a header but all the other HOME pages still have the random text mentioned in the first post. Id did spot this text only ever appears after links to other pages, ie All Services, About Us, Latest Projects, Latest News etc. on the home page.
Our site info:
WP Version 6.3.1
PHP Version 8.2.9
MySQL v10.6.12
WP Mem Limit 1000MB
WP Max Mem Limit 1001MB
Elementor Pro YES
Theme Version 1.0.2It doesn’t allow me to select the odd text within Elementor.
I’ve spent two days on this now and nothing to show for it.
We haven’t tested this theme with PHP 8.2.x yet. So, please change your PHP version to 8.0.x or 8.1.x and try again.
Thanks
Hi, so the server was put to 8.1.22 and still the same issue remains after completely removing the theme and sample data and starting again.
Ok, little progress. I found on the Elementor editor I could right click and activate “Navigator”. Now, if I select the grid for ALL SERVICES, then find the button option in the Navigator, if I press the eye (visibility) the weird text goes away. I then scrolled down to all the options for button in the grids (as the odd text duplicates itself as I scroll down the page) and again when pressing the eye for buttons the bad text went away. This does take away the links down the page for ALL SERVICES, ABOUT US, etc etc when the eye option is turned off for all Buttons.
What I need to know is this a theme issue with the sample data, or is it an Elementor issue ?
Hi,
This is the first time we have seen such a problem among thousands of customers. So we think there might be an issue with the elementor. You can report this issue to elementor support team.Elementor Support:
https://wordpress.org/support/plugin/elementor/Thanks
Hi,
So I contacted Elementor and applied what they thought was the issue but it didn’t change anything. I then looked further with another developer and we found that the issue is caused by no reference for the arrow.svg icon. Once I selected upload svg and found the arrow the issue was then resolved, note I had to do this for all icon references to remove all the odd text. Surely the demo should be referencing to this?
We have used “SVG Support” plugin in our demo site. Please make sure you have the plugin in your active plugins list.
Plugin: SVG Support
https://wordpress.org/plugins/svg-support/Thanks
Hi, yes thats installed and activated.
Being as you’ve sent me to check, I did notice that “Load front end CSS?” in settings is not checked, I guess it should be ?
Im afraid not. Its still the same. Im having to go through each one manually to update with the correct icon.
Hi,
In order to understand why this problem occurs, the WordPress developer will perform the tests again.
Thanks for your patience.
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