Portfolio Video Popup Disappear

  • Posted in : TheBlogger
  • klimentn
    Participant
    23 September 2023 at 21:00
    #85016

    Dear Support,

    When we click on our feature image for the portvolio list, portfolio post format: Video, there should be a popup of the video and play after loading.
    In our case is loading than appear for 1 second and when starts playing is hiding(disappearing) on the screen.

    Please let us know what we can do regarding this to fix it.

    Thank you in advance!

    serkan
    Moderator
    24 September 2023 at 18:28
    #85022

    Hi,
    Could you please provide me your wp admin details via our private content box, below?
    Thanks

    klimentn
    Participant
    27 September 2023 at 08:18
    #85071

    Dear Support,

    I already send you the login and password but I will send you again here.

    Thank you in advance!

    klimentn
    Participant
    29 September 2023 at 06:43
    #85090

    Dear Support,

    We still do not have any answer from your side.
    Could you please give us some feedback regarding this?

    Thank you you advance!

    serkan
    Moderator
    29 September 2023 at 14:50
    #85093

    Hi,
    I saw the issue. I will forward this topic to our developer. When a solution is found for the issue, an update will be released.
    We will keep you updated.
    Thanks

    ahmetsali
    Keymaster
    5 October 2023 at 14:13
    #85199

    Hi, you can add this custom css code to fix it;

    body:not(.recipe-template-default) .mfp-ready:not(.ekit-promo-popup) .mfp-content {
    opacity: 1;
}

    we will also fix this with the next update.

    Cheers.

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