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Posted in : ArtFlow
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Hello,
The following pictures slider (that I use on my website) does not work on firefox:
https://themes.pixelwars.org/artflow/demo-01/home-04/Issue description:
The slider works only 1 time and only after I opened a fresh virgin firefox (private and non private modus) window.
Then when I click on refresh, the pictures are not displayed anymore. Instead, only a black background is displayed.Can you please solve this issue.
thanks a lotI just tested DEON’s website (refer to edit demo page topic).
The issue of your demo-01/home-04, his website and my website are the same.Addional information: on DEON’s website and my website, everything works perfectly using chrome (private and non private modus).
The issue appears allways on firefox (private and non private modus).Thanks again for your quick support.
Hi, I tested the url you shared with MacBook Pro Firefox browser. I did refresh a few times, but there was no stuttering of the slider. Have you performed these tests on different devices?
ThanksHello Serkan,
thanks for your quick answer.
Yes, colleagues of me an I tested it on 22 devices. And on all 19 devices this bug happens. On all apple devices from today generation, windows and android devices: the issue that I described on my first post is still there and recurrent.
When using chrome, the background slides of the landing page are perfectly displayed, also after refreshing the tab.
When using safari or firefox (on any apple or windows devide and mobile device), the background slides of the landing page either are not displayed at all and a black background is displayed. Or it works after one or two refreshings and after the bug comes again: the background slides are not loading and the background is black.This issue is easily repeatable:
1) Click on:
https://themes.pixelwars.org/artflow/demo-01/home-04/
2) Wait that the background slides from the landing page have been all displayed.
3) Click on reload page 1 or 2 time
Result: the bockground slides are not displayed anymore. Only a black background is displayed.Can you please solve this issue.
thanks a lot for your supportHi,
I also ran my tests with an updated macbook pro firefox browser, but I couldn’t observe the error, so I forwarded the issue to the developer for a deeper analysis. It seems very strange that this problem is only caused by one browser on your side.
Thanks for your patience.Hi, thanks for reporting this bug, we have just fixed this bug and will release a new update with the fix in about a few days.
Have a nice day!
Hello!
Great! I waited for the new update with the bux fix. Could you please tell me when you will release it? It’s really important for me.
thanks a lot in advance for your answer.Best
Hi,
I will contact the developer about this and get back to you about the date.
ThanksHi Serkan,
the updated theme has been released. Thanks a lot.
I will check the changes and hope it will work well :)
I will let you know if something still does not work well.have a good day
BestYou are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.
https://themeforest.net/downloads
Thank you for your support.
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