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Posted in : Efor
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I wanted to start editing the content after installing the themes, but I am not able to edit the content because the Elementor is not working.
When I tried using the Elementor, I got message that “You are Lost, the page you are looking for was not found”
Kindly help to resolve this issue so I can continue with my site content editing.
Hi,
Could you please update your system settings,
https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/
ThanksI have updated all the information to the minimum requirements, yet I am still not able to edit the themes using “Elementor”
This is quite frustrating, kindly help to resolve this issue. Thank you
Hi,
Could you please provide me your wp admin details via our private content box below?
ThanksHi, please update your theme to the latest version which is v13.1.1, and then update the bundled plugins from Appearance> Install Theme Plugins and see if the problems have gone away.
Cheers.
Hello,
The Theme is still not working with Elementor, even after updating the version to v13.1.1 and plugins.
You need to help to resolve this issue as quickly as possible, it is taking a while.
I provided the login details in the private content earlier, so please log in and resolve the issue.
Hi,
I will talk to our developer again and i will keep you updated.
ThanksHello, pls what is the update on this case.
prompt resolution is critical and I am running out of time.
Hi,
Our teams will complete the necessary investigation on this issue and will return to you. I have stated the urgency of the issue again.
ThanksHi, We’re in contact with Elementor. Can you contact your hosting company and ask them to restore the files to the previous version before updating the plugins?
Sorry, I don’t understand what you are saying. What do you mean by restoring to the previous version after you asked me to update the required system specifications?
Pls, I don’t like this delay in the resolution.
Has your technical person logged in to the website using the WP details provided?
I need immediate resolution pls or refund my money and let me look for other Themes.
Hi, I logged into your site and fixed the issue by navigating to Elementor > Settings > Advanced > Switch Editor Loader Method = Enable.
Have a nice day!
You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.
https://themeforest.net/downloads
Thank you for your support.
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