There are Problems after Theme updating

  • Posted in : Efor
  • juliuswu
    Participant

    Dear Pixelwars Support,

    Please see the four major issues that I found after theme updating today:

    1. Mouse scrolling speed is very slow on desktop browser (Chrome)

    2. There are 2 elements broken after theme updating (please see the image link below)
    https://imgur.com/a/h4pKYYe

    3. Can’t edit pages via Elementor

    4. There 4 plugins can’t update:
    Amelia
    JetElements For Elementor
    JetPopup
    (don’t have license for these 3)

    Please provider solutions for problems mentioned above.

    Thank you,

    Julius Wu

    juliuswu
    Participant

    For the point 2,

    I just tried to duplicate this page, and the duplicated one is showing normal. I just use this one as the homepage now.

    Please see the problem on this link:
    https://kimegenkischool.com/home-draft/

    Thanks.

    serkan
    Moderator

    Hi Julius,

    I discovered that the issues you mentioned earlier were caused by third-party plugins you installed later. When I deactivated all plugins except the theme’s required plugins, the design-related problems were resolved.

    If you need any licensed plugins (such as Amelia, Tutor LMS Pro and etc.), please let the developer know by replying to the topic linked below. He will provide you with the necessary licenses:
    https://www.pixelwars.org/forums/topic/tutorlms-pro/

    Thank you for your understanding!

    juliuswu
    Participant

    Hi Serkan,

    Thank you very much for the information and solutions, and above problems are resolved.
    However, there are two issues that I found:

    1. Contact page’s title seems broken
    2. testimonial section control icon arrows are missing in Homepage

    Please see images below.
    https://imgur.com/a/ocaDdwa

    Both are showing normal under Elementor editing mode, but broken when viewing the site. Could you please help me check this?

    Thank you.

    serkan
    Moderator

    Hi, I checked your source code and you are having a mixed content issue.
    Please check out this related topic for fixing the issue;
    https://developers.google.com/web/fundamentals/security/prevent-mixed-content/fixing-mixed-content
    Thanks

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