Contact page form not sending messages and field translation to Spanish

  • Posted in : Efor
  • antoniokenaz1
    Participant

    Hello, good morning.

    I’ve configured the Contact page, but when I try to send a message, it doesn’t go through.
    Here’s the page: https://antoniokenaz.com/contact/

    Could you please guide me on how to check the settings or validate the configuration so the form works properly, just like in the demo?

    Also, I’d like to know how to customize or translate the field labels (e.g., Your Name, Your Email, etc.) into Spanish.

    Thank you very much for your kind support.

    serkan
    Moderator

    Hi,
    I checked the Contact page you shared, and the issue is most likely related to your WordPress mail configuration. By default, many hosting providers block the standard PHP mail function, which causes contact forms not to send messages — even if everything looks correct.

    ✅ 1. Please install and configure WP Mail SMTP
    This plugin ensures your emails are delivered correctly:
    👉 https://wordpress.org/plugins/wp-mail-smtp/

    After installing it:
    Choose an email service (e.g., Gmail, SendGrid, SMTP, etc.)
    Complete the setup wizard
    Run the “Email Test” to confirm that email sending works
    Once WP Mail SMTP is properly configured, your contact form will start sending messages normally.

    ✅ 2. If you want a more advanced contact form
    You can also use one of these plugins:
    Contact Form 7
    Ninja Forms

    Both work perfectly with the Efor theme and give you more customization options.

    3. How to translate field labels (Your Name, Your Email, etc.) into Spanish
    Depending on the plugin you use:

    ✔ If it’s a built-in theme form
    You can translate the labels directly from the page editor.

    ✔ If using Contact Form 7
    You can edit all field labels manually inside the form editor.

    ✔ If using Ninja Forms
    Go to the form → click each field → edit the label and placeholder text.

    ✔ For complete site-wide translation
    You may also use:
    Loco Translate (very easy to use)
    → You can translate any text from the theme or plugins into Spanish.

    Best regards,
    Serkan

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