Hello,
Thank you for reaching out and for sharing the URL.
I checked your website, and the “This site can’t be reached / took too long to respond” message indicates a server-level connectivity issue, not a theme-related problem.
A few important points to clarify:

This error usually occurs when the hosting server is temporarily unavailable, overloaded, or not responding properly.
Since the site was working fine previously and you currently have only a few pages, this strongly suggests an infrastructure issue (hosting, DNS, or server resources), rather than anything caused by the theme.
A theme alone cannot cause a site to become unreachable — if the server doesn’t respond, WordPress and the theme never even load.

What we recommend checking:
Hosting status – Please contact your hosting provider and ask if there are any server outages, resource limits, or security blocks in place.
DNS / domain status – Confirm that the domain is correctly pointing to the hosting server and that there were no recent DNS changes.
Server logs – Your host can quickly confirm if the server is timing out, overloaded, or restarting.
Once the hosting/server issue is resolved, the site should load normally again with no changes needed to the theme.

If your hosting provider reports anything theme-related (very unlikely), feel free to forward their feedback and we’ll be happy to review it together.

Best regards,
Serkan

Hello,
Thank you for the detailed update and for sharing the feedback from your hosting provider.
First of all, we’d like to clearly address the main concern regarding a possible “backdoor” or security issue originating from the theme:
The Interique theme has been thoroughly reviewed and approved by the Envato (ThemeForest) review team, including strict security and code quality checks. Envato actively investigates and audits any reports related to malware, backdoors, or security vulnerabilities, and there are currently no known or reported security issues associated with this theme. A backdoor embedded in the theme would not be possible without being detected during Envato’s review and ongoing monitoring process.

Based on our experience and similar cases, a few important points stand out:
A theme itself cannot generate thousands of infected files, especially on a fresh WordPress installation.

Malware infections are most commonly caused by:
Compromised hosting environments
Insecure server configurations or file permissions
Outdated or vulnerable third-party plugins (often unrelated to popularity or download count)
Reused credentials or previously compromised accounts
The fact that you uploaded and tested the same theme on your own server without any issues strongly indicates that this is server-level or hosting-environment related, not theme-related.

Additionally:
The plugins bundled with the demo content are well-known, widely used, and regularly updated.

At this point, our recommendations would be:
Follow your hosting provider’s cleanup and hardening process (malware removal, credential reset, permission checks).
Ensure the hosting account was not previously used or restored from an infected backup.
Ask the host to clarify how and when the files were modified (timestamps often reveal whether the infection predates the fresh install).

To answer your question directly:
➡️ No similar issues have been reported by other users, and there is no indication of a broader theme-related or ecosystem-wide problem.

If your hosting provider believes a specific theme file is responsible, they should be able to point out an exact file path and code snippet — we’ll be more than happy to review anything concrete they provide.
Please don’t hesitate to reach out if you need further clarification or assistance.
Best regards,
Serkan

Hi,
Happy 2026 to you as well!
Thank you for the update. It is quite common for hosting providers to generalize the source of such issues, but as you observed with your own server test, the environment plays the biggest role.
I hope you can resolve the situation with them quickly and get the site up and running without further headaches.
If they do manage to point out a specific file path within the theme folder that they claim is problematic, please feel free to share it with us. We are always here to help.
Best regards,
Serkan