Hey Team,

This is a bit delayed as I sent my question to support who redirected me to the forums, and only getting to it now.

My server host has advised me that when they tried to update my PHP it was crashing my site.

“Whenever I update the PHP, the site seems to break.
For now, I have hard coded your root directory .htaccess file back with the following code in order to lock in PHP version 7.2”

They said it seems to be unstable.

I believe they tried again on the 26th August 2025 (see below) however advised me that I need to register to get support to make sure that everything is updated and working correctly and is stable.

Can you help me to ensure my site is up and running optimally. I would love to look at expanding this website to cover other aspects of my business in the future, however have not been able to as it has been so unstable/ requiring updates, and the download file was failing when trying to upload to wordpress. Which I believe I may have addressed now by setting up the Envato Market API?

“This is the current .htaccess code that they will ask for.”

# BEGIN WordPress

<IfModule mod_rewrite.c>

RewriteEngine On

RewriteBase /

RewriteCond %{REQUEST_URI} !^/\.well-known/acme-challenge/[0-9a-zA-Z_-]+$

RewriteCond %{REQUEST_URI} !^/\.well-known/cpanel-dcv/[0-9a-zA-Z_-]+$

RewriteCond %{REQUEST_URI} !^/\.well-known/pki-validation/[A-F0-9]{32}\.txt(?:\ Comodo\ DCV)?$

RewriteRule ^index\.php$ – [L]

RewriteCond %{REQUEST_FILENAME} !-f

RewriteCond %{REQUEST_FILENAME} !-d

RewriteCond %{REQUEST_URI} !^/\.well-known/acme-challenge/[0-9a-zA-Z_-]+$

RewriteCond %{REQUEST_URI} !^/\.well-known/cpanel-dcv/[0-9a-zA-Z_-]+$

RewriteCond %{REQUEST_URI} !^/\.well-known/pki-validation/[A-F0-9]{32}\.txt(?:\ Comodo\ DCV)?$

RewriteRule . /index.php [L]

</IfModule>

# php — BEGIN cPanel-generated handler, do not edit

# Set the “ea-php72” package as the default “PHP” programming language.

<IfModule mime_module>

AddHandler application/x-httpd-ea-php74___lsphp .php .php8 .phtml

</IfModule>

# php — END cPanel-generated handler, do not edit