[06mickeyParticipant #76723]

Hi
So this problem is back. How do I fix it permanently?
I still can’t find JetElements in the plugins store and when I try to update it like the other plugins I get the same error ” An error occurred while updating JetElements For Elementor: Update package not available.”

[serkanModerator #76732]

Hi, we will update the bundled JetElements and JetPopup plugin to the latest version with the next update. The individual license key is not provided by the plugin author. But you can use all features without any problem.
You should update the theme first, then you can delete the jet elements plugin and install the latest version of the plugins.
https://www.pixelwars.org/forums/topic/how-to-update-your-theme/
Thanks

[nplatzParticipant #79732]

Hello, i bought the theme efor yesterday and the plugin jetelements cant be installed. It says “A higher version of JetElements – Addon for Elementor Page Builder is needed for this theme. Please update the plugin.”

Please help.
Thank you.

[serkanModerator #79743]

Hi, Before upgrading a version, we are testing for incompatibility with the theme. If no incompatibility is observed as a result of the tests, a new update will publish. Otherwise, the situation is reported by contacting the plugin author.
Thanks

[nplatzParticipant #80415]

Hi,
the problem sill exits. I bought the theme in november last year and the plugin jetelements cant be installed. When i am buying a theme it should be working. Pls i need to fix this. Pls help!

You can log in – user data below.

Thank you.

[serkanModerator #80428]

Hi,
I cannot reach your admin panel, could you please provide me the right informations?
Thanks

[nplatzParticipant #80508]

Of course. Should be working now.

[serkanModerator #80520]

Hi,
Can you update your theme to version 9.0.2 and you will receive the new jet elements version?
https://www.pixelwars.org/forums/topic/how-to-update-your-theme/
Thanks

[ahmetsaliKeymaster #80606]

@nplatz

I have just installed and activated your Jet plugins now.

Cheers.

[altinParticipant #80635]

Hi,

I am having the same issue as well. Could you please do the same for me, log in with a guest user account, and fix the issue?

Thank you,

Altin

[serkanModerator #80638]

Hi @altin
Could you provide me your wp admin details via our private content box, below?
Thanks

[altinParticipant #80640]

Yes absolutely! Thank you so much for the quick reply.

If it’s of any help we are trying to install demo number 9 from the theme.

[ahmetsaliKeymaster #80649]

@altin

done!