[aida]

Hi,

I’m experiencing an issue where, after clicking Quick Update, the Update button just keeps loading without applying any changes.

Here’s a screenshot of the issue: https://prnt.sc/9eJjGnaVg7xy

Could you please help me resolve this?

Thanks!

[Mehmet S.]

Hi,

For this theme to work in the best and smoothest way, the necessary server configuration settings need to be made.

Please make sure that your server configuration settings are as shown in the link below.

https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/

Server configuration settings can be adjusted through the hosting control panel. You can do this yourself, or you can ask your web hosting provider to make these adjustments for you.

Best regards,
Mehmet

[aida]

Hi Mehmet

I did but Its not solved. can you please check that?

Thanks!

[Mehmet S.]

Hi,

Sorry for the inconvenience! Could you please try the following steps to troubleshoot the issue?

Disable Plugins: Deactivate all plugins except for the required ones and check if the issue persists.

Clear Cache: Try clearing your browser cache and any site caching plugins.

Security Restrictions: If you’re using a security plugin or have ModSecurity enabled on your server, try disabling it temporarily to see if it resolves the issue.

Let us know what you find, and we’ll be happy to assist further!

Thanks,
Mehmet

[aida]

Hi,

I did all steps, didn’t work.

I sent login info, can you please check this? I need to solve this issue ASAP

[serkan]

Hi,
I just checked your website and I changed the theme from Secury to twenty-five default theme. This problem also occurs in the default theme. So the problem is caused by elementor regardless of the theme.
Visit Elementor Support.
Provide them with the details of your issue, including the screenshot and any error logs.

[aida]

Hi.

It’s the free version of elementor, how can I contact support?

[Mehmet S.]

Hi,

You can create a new support request in the free version of Elementor’s support forum using the link below:

https://wordpress.org/support/plugin/elementor/

Best regards,
Mehmet

[aida]

Hi,
Thank you, Do you think is it related the elementor, WordPress or Theme?

[Mehmet S.]

Hi,

It is most likely related to your server. However, please contact Elementor support first. If they confirm that the issue is not caused by Elementor, you can then reach out to your web hosting provider.

Best regards,
Mehmet

[aida]

Hi,

I need to put a banner for the News page, like the About Us page or another page, can you please guide me on this?

Here is the screenshot:
https://prnt.sc/Ai6BfrTROe8Q

Thanks!

[serkan]

Hi,
Blog pages are treated separately from regular pages. You can check the link below to edit a blog page.
https://elementor.com/academy/blog-edit-your-blog/
Thanks