[SUPERTAN]

Hello!

I tried entering an email in the contact form and hit ‘submit’ but got the red x icon. Do I need to do something else to enable emails to be sent?

Thank you!

[Mehmet S.]

Hi, can you provide your url?

[SUPERTAN]

Hi,

Sure. I’ve taken it off maintenance mode so you can review:

http://www.dotminds.com

Thanks!

[SUPERTAN]

Hi,

Any updates on this?

Thanks!

[Mehmet S.]

Did you check your your spam/junk folder?

[SUPERTAN]

Hi Mehmet,

As mentioned in my initial post, the RED X icon comes up when you try and send an email. Per your demo site, a GREEN CHECK should come up.

Also, no email has arrived to my inbox or spam box. It is clear that emails sent from the contact form are not being sent out.

Can you please assist with this as it is a serious issue if clients think they are sending me an email but, in fact, nothing is going out.

Thanks!

[Mehmet S.]

It is weird. Update the theme to the latest version via wp admin and try again.

[SUPERTAN]

I will try that. Although I’m looking in the themes section of my wp admin and it doesn’t say an update is available? I’m using 1.1.2 and I see that you’re currently on 1.1.4. How do I update to the latest version?

[Mehmet S.]

You can download the latest version from ThemeForest and install it via wp admin.

Note: WordPress provides update notifications for the free themes under wordpress.org theme directory.