Foodsy import isn’t as on Demo

  • Posted in : Foodsy
  • kostakupresak
    Participant

    I bought Foodsy theme, uploaded it to WordPress and I got option to import demo. When I did it, a lot of styling was off. I started fixing it via theme style and elementor, but I figured out there are a lot of work to be done to have the same font and same colors.

    Can you help me to have the same theme as the one I bought?

    serkan
    Moderator

    Hi there,

    Thank you for the information. I’d be happy to help you restore the theme exactly as in the original demo. Before we begin, could you please:

    Check that your server meets the recommended system requirements for WordPress themes — you can review them here:
    https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/

    (This ensures we avoid incompatibility issues.)

    Share your WordPress admin login credentials via the Private Content Box under our support page — this will allow me to review the settings and perform adjustments directly.

    Let me know which demo content you want to replicate, so I can make the site match exactly the version you purchased.

    Once I have that, I’ll take care of the styling: fonts, colors, layout — to ensure your site matches the original demo perfectly.

    Thanks — looking forward to your response!

    kostakupresak
    Participant

    Hi Serkan,

    Thanks for the answer.

    The server meets recommended system requirements. I am sharing WordPress credentials in the private content.

    We want home page style 2. You will see that we run importer but site doesn’t respect styles and fonts on many pages, some we fix, other we didn’t.

    As it is birthday gift, I would appreciate if you deliver this in next 12 hrs.

    Thanks for the help,
    Kosta

    serkan
    Moderator

    Hi Kosta,

    Thanks for sharing the credentials — and happy birthday to the person receiving the gift! 🎉 Wishing them a wonderful day and a great surprise.

    When I try to run the demo import, the system logs me out and I get an “incorrect password” message. Could you please double-check the WordPress username/password from your hosting panel (or reset the password once) and confirm the updated login details?

    Also, even though your server meets most recommended requirements, I noticed two values that are still lower than what’s recommended for a smooth demo import:

    PHP time limit: recommended 300 (currently 120)

    Max input time: recommended 1500 (currently 120)

    Could you please ask your hosting provider to increase these two settings? This will help prevent incomplete imports and missing styles/fonts.

    Once you confirm the correct login details and the updated server values, we can proceed with importing Home Page Style 2 and applying the demo styles/fonts properly.

    Best regards,
    Serkan

    kostakupresak
    Participant

    Hey,

    I increased those two values as well, but it didn’t help on reimport.

    I resent you login credentials in private content.

    Can you help?

    Regards,
    Kosta

    serkan
    Moderator

    Hi Kosta,

    Thanks for the update — and for resending the login details.

    In this case, the font issue is most commonly caused by Elementor’s generated CSS/fonts cache, so even after reimport, the old cached styles can keep overriding the theme fonts.

    Please do the following and then re-check the site:

    Go to Elementor → Tools

    Click Regenerate Files & Data

    Then go to Elementor → Settings → Advanced and make sure “Disable Default Fonts” is enabled

    Clear all caches again (site cache / performance plugin / server cache / CDN if you use one)

    Hard refresh your browser (Ctrl+F5 / Cmd+Shift+R) or test in an incognito window

    After these steps, the theme fonts should load correctly.
    If it still looks wrong, please tell me which page shows the issue and I’ll check the exact CSS rule that’s overriding the fonts.

    kostakupresak
    Participant

    Hey Serkan,

    I tried that and still it isn’t the same. Fonts seems better, but styling (colors, etc) are different.

    E.g.

    Home 02 page should look like this:
    https://themes.pixelwars.org/foodsy/demo-01/home-02/

    About us page should look like this:
    https://themes.pixelwars.org/foodsy/demo-01/about-me/

    Sending you my links in private content.

    This is really inconvenient, as I bought this theme a while ago and it still doesn’t work properly.

    Regards,
    Kosta

    kostakupresak
    Participant

    Hey Serkan,

    Still having trouble seeing design I bought on desktop. If this isn’t resolved, what is you refund policy?

    Regards,
    Kosta

    kostakupresak
    Participant

    Hey Serkan,

    I tried maxing out my hosting package and reimporting with the fixes you mentioned above. That didn’t work as well.

    Can you login and fix look? Please, don’t send me instructions as it is taking time and it isn’t working.

    I shared new credentials in private content.

    Regards,
    Kosta

    serkan
    Moderator

    Hey Kosta,

    Thanks for sharing the updated credentials — I understand you want this handled directly on my side.

    Quick update: I attempted to proceed with the WP Reset step so I can run a clean manual import. After triggering the reset, WordPress logged me out (this is expected behavior), but when I tried to log back in using the credentials from the private note, I’m getting an “incorrect password” message.

    Could you please re-send the current WP Admin login URL + username + password (and if possible, also confirm you’re sending the WordPress admin password, not the hosting/cPanel one)? Once I’m back in, I’ll continue with the manual import and get everything set up properly.

    Thanks a lot for your patience — I really appreciate it, and I’ll take it from here as soon as I have the working login.

    Regards,
    Serkan

    kostakupresak
    Participant

    Hey Serkan,

    I sent WordPress credentials in the private content.

    Regards,
    Kosta

    serkan
    Moderator

    Hi, There is no Foodsy theme among your themes. I didn’t delete it, I haven’t seen the wp reset plugin delete it before, unless someone else removed it. Can you upload the theme from your Themeforest account? I want to solve this problem permanently tonight.
    Thanks

    kostakupresak
    Participant

    Hey Serkan,

    I uploaded theme.

    Regards,
    Kosta

    serkan
    Moderator

    Hey Kosta,

    Thanks — I can confirm the Foodsy theme is now uploaded.

    When I attempt the manual demo import, WordPress returns this server-side error:

    “Sorry, there has been an error… uploads being disabled in php.ini or post_max_size smaller than upload_max_filesize…”

    This means the import is failing due to hosting/PHP configuration limits, not because of the theme itself. Since this requires server-level adjustments (php.ini / PHP limits), I’m forwarding your case to our developer team to review and provide the correct next steps / files for a clean import.

    Regards,
    Serkan

    kostakupresak
    Participant

    Hey Serkan,

    These are values:
    Upload max filesize 256M
    PHP post max size 256M

    You can check them in WP Admin > Tools > Site Health > Info > Server.

    Can somebody help?

    kostakupresak
    Participant

    Also, I just checked, file uploads are enabled

    serkan
    Moderator

    Hello, our developer will upload the demo content to you properly and as soon as possible. We appreciate your patience and understanding.
    Thanks

    kostakupresak
    Participant

    Hello, do you have any update?

    serkan
    Moderator

    Hello,

    Our developer is currently reviewing the demo import issue in detail. We are testing it from our side to make sure the demo content is uploaded correctly and without conflicts.

    Once the review is complete, we’ll either provide a proper demo upload or share the exact steps/solution with you. This should be resolved shortly.

    Thank you very much for your patience and understanding. We’ll update you as soon as we have progress.

    Mehmet S.
    Keymaster

    Hi,

    Thank you for sharing the admin login details.

    We’ve logged into your WordPress admin panel and manually re-imported the Foodsy demo content for you.

    All demo data, layouts, fonts, and colors have now been set up to match the original Foodsy demo as closely as possible.

    Please take a moment to check your website now and confirm that everything looks correct on your side.

    If you notice anything still missing or different, feel free to let us know. We’ll be happy to assist further.

    Looking forward to your feedback.

    Best regards,
    Mehmet

    kostakupresak
    Participant

    Hi Mehmet,

    Thanks for checking it out.

    I can confirm that Home and About Us pages are the same as on the demo.

    But there is problem with some other pages, that still have different style. I am sending you link in private content.

    Can you help with those as well?

    Regards,
    Kosta

    serkan
    Moderator

    Hi Kosta,
    I will discuss this with our developer and we will keep you updated.
    Thanks

    kostakupresak
    Participant

    Hi,

    Do you have any update?

    Regards,
    Kosta

    serkan
    Moderator

    Hello Kosta,
    Thank you for following up.
    I wanted to give you a transparent update on the situation. Our development team has conducted a detailed investigation, and currently, this issue appears to be unique to your specific installation—we haven’t observed it on any other client sites or our test environments. This strongly suggests it stems from a specific server configuration or hosting variable.
    However, we are not leaving it at that.
    Even a single customer facing an issue is very important to us. Instead of simply referring you to your hosting provider, our developers are currently digging deeper to find a permanent code-side solution or workaround that can bypass this specific environment limitation.
    We truly appreciate your patience while we try to engineer a fix for this isolated case. We will get back to you as soon as we have a concrete solution.
    Best regards,
    Serkan

    Mehmet S.
    Keymaster

    Hi Kosta,

    Thank you for your patience.

    We’ve shared the remaining styling issues with our design team, and one of our designers will personally review your website and make the necessary adjustments to ensure the pages match the Foodsy demo design.

    We’ll keep you updated once the review and fixes are completed.

    Thanks again for your understanding.

    Best regards,
    Mehmet

    kostakupresak
    Participant

    Hi all,

    Do you have any update? I would like to give my present.

    Regards,
    Kosta

    serkan
    Moderator

    Hi Kosta,
    Thank you for checking in.
    Our design team is still reviewing the remaining styling details. We’re actively working on it and will get back to you with an update as soon as possible.
    Thank you for your patience and understanding.
    Best regards,
    Serkan

    kostakupresak
    Participant

    Hi Serkan,

    Any news? I really need this one wrapped up.

    Regards,
    Kosta

    serkan
    Moderator

    Hi Kosta,
    Thanks for following up.
    I’ve just checked in again with our development team regarding your case to make sure it’s prioritized.
    I’ll get back to you as soon as I receive their feedback or next steps.
    Thanks again for your patience — I know this one is important to wrap up.
    Best regards,
    Serkan

    ahmetsali
    Keymaster

    Hi, please navigate to WP Delicious > Settings > Customization and set:

    Primary Color: 2E2E2E
    Secondaty Color: BB862F

    Default Card Layout = Layout two

    And you can fine-tune other settings from WP Delicious > Settings > Recipe Settings > Recipe Post section.

    Have a nice day!

    kostakupresak
    Participant

    Hi Ahmet,

    I added that, but it still doesn’t fully match demo style.

    E.g.
    https://kuhajzlidijo.si/recipe/vegan-ramen/
    vs
    https://themes.pixelwars.org/foodsy/demo-01/recipe/vegan-ramen/

    Can you login and style everything needed to match demo import style?

    P. S. Resharing credentials in private content.

    Regards,
    Kosta

    kostakupresak
    Participant

    Hi,

    Can you share update?

    Regards,
    Kosta

    ahmetsali
    Keymaster

    Hi, I changed the settings to make your recipe post to make it look kike on our demo site and It looks like some recipe content was missing, when I edit the recipe post and fill in the missing content (such as Ingredients, Instructions) it started to look like on our demo site.

    Have a nice day!

    kostakupresak
    Participant

    Thanks, appreciate your help! Have a nice day, too!

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

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