[kwray21]

I recently designed a new site using your Efor theme with the new demo #13 at beyondquantumacademy.com for a client. The site is unbearably slow to load and doesn’t work well at all. Consistenly doesn’t load properly until after a refresh and images have trouble loading as well. I’ve used the Efor theme to build at least 15 different sites, and never had this issue (this is my first time using the 13 demo though.)

I’ve gone back and forth with hosting (domain.com) to make sure everything on their side is up to date, and they claim it is and now say it’s a theme issue. Can you help me determine what is causing the problem?

[serkan]

Hi,

Thanks for sharing the details. I’ve carefully checked your server values from Site Health, and compared them with our recommended requirements:

Your current server values:

PHP time limit: 30 (required: 300)

PHP memory limit: 256M (required: 1024M)

PHP max input time: -1 (recommended: 1500)

Upload max filesize: 100M (recommended: 128M)

PHP post max size: 100M (recommended: 256M)

https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/

As you can see, the hosting environment is currently far below the recommended limits for running the Efor theme demos smoothly—especially the PHP time limit and memory limit, which directly affect page loading and large demo content like Demo #13.

These limits are managed by your hosting provider (not the theme itself). When they are too low, it results in exactly the issues you’re describing: slow loading, images failing to appear on the first load, and pages requiring a refresh.

👉 To resolve this, please ask your host to increase the values at least to:

PHP time limit: 300

PHP memory limit: 1024M

PHP post max size: 256M

Upload max filesize: 128M

Max input time: 1500

Once your host updates these values, the demo should run normally and load as expected.

Let us know after these adjustments are made so we can recheck together.

Best regards,
Serkan