Insert Shortcode Button not working

  • Posted in : cvCard WP
  • angelbolanose
    Participant

    When I click on it to try and add a shortcode, it just open a blank lightbox, like if its loading something but it never opens… any idea why this is happening?

    Thank you in advance.

    Mehmet S.
    Keymaster

    Hi, do you have the latest version? if not, please update.

    Thanks

    angelbolanose
    Participant

    Yes I do have the latest version, but I realize that not only short codes are not working, the contact form is not working as well, here is my site:

    http://www.angelbolanos.com

    Is there any way that there is something related with my hosting? I’m using Hostgator.

    I checked the functions.php and found out there is some code related to the contact form, But I haven’t changed anything.

    Or maybe I should do a backup and re-install everything on my site? What do you think?

    Thank you in advance.

    angelbolanose
    Participant

    I fixed the contact form by downloading the contact form 7 plug-in. Now my only problem is still that the short codes are not showing :(

    Mehmet S.
    Keymaster

    I’m also using Hostgator and everything is working fine. Maybe a plugin related issue. Deactivate your all plugins and try again.

    angelbolanose
    Participant

    Yes already tried that, but for some reason, that (shortcodes), the map and the contact form from the template don’t work, I have to change functions.php in order to make changes.

    Should I try to re-install wordpress again maybe? I already tried re-installing the template, but didn’t work. (everything with the latest update)

    angelbolanose
    Participant

    Or maybe it has to do with the way I am updating the theme? I usually do it with FTP (using Coda 2).

    angelbolanose
    Participant

    Or maybe It has something to do with the permissions at the time of the uploads?

    here is what I use:
    http://imgur.com/LLktSs0

    angelbolanose
    Participant

    http://angelbolanos.com/home/wp-admin

    user: ***
    pass: ***

    I created another account on my server without any plug-ins and only the cvcard template installed.

    The contact form doesn’t work, and if you go and edit pages, the “short codes” are still missing. Can you please tell me if there is any other solution?

    Thank you in advance.

    Mehmet S.
    Keymaster

    I uploaded the theme via wp admin and it is now working fine.

    For the before installation, there was a (500 Interval Server Error) on your site. Because, your permissions are 777. Set 755 for folders and 644 for files when uploading via FTP.

    In two words: Install WordPress themes via wp admin :)

    angelbolanose
    Participant

    Got it, working now!!

    Thank you very much for your response Mehmet! (:

    Mehmet S.
    Keymaster

    You are welcome.

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