[kilometrocreativo]

Hi
I found a problem with shortcode generator.
When i try to use it (by clicking on green [ ] icon) the pop up screen is blak like it doesn’t load the page.

Can you help me?

[Mehmet S.]

Can you provide a screenshot?

[kilometrocreativo]

Sucre…
Check this.:
http://imagizer.imageshack.us/v2/800x600q90/854/wque.jpg

Thanks!

[ahmetsali]

Hi, check your browser console and see if there is any js error.

[kilometrocreativo]

I found this string in console:

Failed to load resource: the server responded with a status of 403 (Forbidden) http://www.hathi.it/wordpress/wp-content/themes/bookcard-v4-7/admin/shortcode-generator-content.php?popup=undefined&width=800&random=1391077617589

How can i solve this?

[kilometrocreativo]

Maybe folder permission problem?

[Mehmet S.]

Please contact your host.