[antoniokenaz1]

Through this message, I kindly request your support. Due to branding reasons, I will no longer be able to use the domain campusemprende.com, so I respectfully ask for your assistance in removing this domain from your licenses and updating it to my new domain, which is aulamy.com.

I would greatly appreciate your support, as the site is already up and running. I also kindly request to keep the same user account in order to continue tracking and following up on the tickets that are currently open.

I remain attentive to your response.
Thank you very much.

[serkan]

Hi there,
Thank you for reaching out and for the detailed explanation.
Please note that we’re not able to directly remove or reassign licenses from our side via support chat. However, you can request a license domain change through our developer team here:
https://www.pixelwars.org/forums/topic/tutorlms-pro/

What you need to do:
Reply in that topic and list all of your active licenses / URLs (including the old domain campusemprende.com and the new domain aulamy.com).
Our developer will deactivate/cancel the old domain license and issue/assign the license for the new domain.
Regarding your request to keep the same user account: yes, please use the same forum/account when posting there so you can continue tracking your existing tickets and follow-ups.

Best regards,
Serkan