View on mobile

  • Posted in : idfolio
  • nicolehjx
    Participant

    On the mobile view it is possible to zoom and scroll horizontally, although there are no elements in the area. Inappropriate for responsive design. Is there any way to fix this?

    Thank you! :)

    ahmetsali
    Keymaster

    Hi, we will fix it with future updates.

    Thanks for the feedback!

    nicolehjx
    Participant

    Hi, thank you very much for the feedback.

    When can we expect an update on the problem?

    ahmetsali
    Keymaster

    Hi again, which page do you get this issue? and what is your testing platform?

    nicolehjx
    Participant

    hi,
    the problem occurs for me on the page “about me”, but it is also the same in your preview. Unfortunately it is not responsive.

    On the desktop view there is no problem, but on the mobile device there is.

    serkan
    Moderator

    Hi,
    We will test it again and we will keep you updated.
    Thanks

    nicolehjx
    Participant

    Hello, when can I expect a solution? Unfortunately the page is still not responsive on mobile view. It is easy to scroll left and right, although there is no content there.

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    nicolehjx
    Participant

    Yes of course:

    serkan
    Moderator

    Hi,
    I conducted my tests with iPhone 14 ProMax, Safari and Chrome. I did not encounter any problems with Responsive. What is your testing platform? If you make a video for me and share it, I will share it with the developer.
    Thanks

    nicolehjx
    Participant

    Hello,

    I use an Iphone 13 through Safari. Unfortunately, the problems occur on all devices (even on android).

    Sorry I can’t attach a video. The problem with the website is that you can zoom in and out AND scroll to the right even though there is no content. So there is just white background to see.

    Thank u!

    serkan
    Moderator

    Hi,
    I will report this to our developer and I will keep you updated.
    Thanks

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