I’m having a problem accessing the customization render preview. When trying to view the “widget” tab to change the social media header icons, I keep being asked to log in: “your session has expired, please log in to continue where you left off.” Each time I enter my info, I get the same message over and over asking me to log in.
– Deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
– Switching to the Twenty Eleven theme to rule out any theme-specific problems.
– Resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
– Re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.
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