Elementor keeps loading…

  • Posted in : Efor
  • hannie168
    Participant
    20 October 2020 at 09:31
    #67625

    Hi there, I’m having an issue with elementor again. This time it keeps loading and can’t edit the pages. Please help. Thanks.

    serkan
    Moderator
    20 October 2020 at 19:54
    #67631

    Hi, just be sure that you increased the upload limit at least to 128mb. If you still have the issue, you need to contact your hosting provider about increasing the allocated memory size for your site. When you have done it, you can deactivate your third party plugins and try it again. One of your third party plugins may conflict with the theme.
    Thanks

    hannie168
    Participant
    21 October 2020 at 05:56
    #67641

    Hi, the upload limit and memory size are all good. Once I deactivate the elementor pro plugin, it’s working. So what can I do now to make the elementor pro work?

    hannie168
    Participant
    21 October 2020 at 07:23
    #67642

    Hi, found out the JetPopup plugin is the one conflicting with the theme. Thanks.

    hannie168
    Participant
    21 October 2020 at 07:57
    #67643

    I can edit with the elementor pro now however I can’t update the changes. It says ‘server error (500 internal server error). Can you help? Thanks.

    hannie168
    Participant
    21 October 2020 at 07:59
    #67644

    Well just for your information, we migrated our website to a new server.

    hannie168
    Participant
    21 October 2020 at 09:45
    #67645

    Latest update. Issue solved. Thanks.

    serkan
    Moderator
    21 October 2020 at 13:20
    #67650

    Hi,
    I am happy that issue is solved.
    Thanks for the feedback.

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