Contact Form not showed

  • Posted in : Efor
  • Bloomie
    Participant
    24 June 2022 at 12:38
    #76229

    Hello, I purchased your Efor theme.
    I’m working on it with demo 03 but in the Contact page I cannot
    see the contact form.
    I just see this: [contact_form to="info@johndoe.com" subject="Contact form message from Efor Demo 03"]

    Which is the correct shortcode to insert?
    I already try to change the mail addresse but nothing changes.

    Many thanks in
    advance,
    Emanuela

    serkan
    Moderator
    28 June 2022 at 14:17
    #76246

    Hi Emanuela,
    Please activate the pixelwars plugins and try it again.
    If you sitll have any issue, provide me your wp admin details via our private content box below.
    Thanks

    Bloomie
    Participant
    29 June 2022 at 21:21
    #76262

    Pixelwars plugins are already activated.
    I wrote here below the wp admin details, so you can check by yourself and adjust it.
    Many thanks,
    wait to hear from you soon.
    Emanuela

    serkan
    Moderator
    1 July 2022 at 09:52
    #76273

    Hi,
    Pixelwars core shortcode was not activated in your theme. I just activated it and your contact form working well now.
    Thanks

    Bloomie
    Participant
    1 July 2022 at 11:53
    #76278

    Thank you so much for your help!!
    Emanuela

    serkan
    Moderator
    4 July 2022 at 11:06
    #76289

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    Manwel
    Participant
    30 August 2022 at 23:29
    #76835

    Hi Serkan

    I seem to have the same issue. In the extension page the plugin seems to be correctly activated though. Is there any other place where it needs to be switched on?

    Thanks,
    M.

    serkan
    Moderator
    1 September 2022 at 19:11
    #76858

    Hi Manwel,
    I just checked your website and I saw that you solved the contact page issue. If you still have any issue with the contact form, your host may have disabled the mail() function. It must be enabled on your server. Please contact your hosting company.
    If you still have the issue, could you please try to use ninjaform contact plugin instead of default our contact form.
    Thanks

    kinetik86
    Participant
    18 December 2022 at 10:53
    #80158

    Hi Serkan I’m also having the same issue with contact form. I’ve checked that all my pixelwar plugins are activated but the contact form isnt working (when i click submit, nothing happens).
    I’ve sent login details if you can look at it please.

    serkan
    Moderator
    18 December 2022 at 17:02
    #80166

    Hi kinetik86,
    Have you tested the above steps? Mailfuncion feature must be enabled by hosting. You should also install the contact form 7 or ninjaform plugin and test whether the problem persists. 99.9% of your problem will be fixed this way.

    biti
    Participant
    4 March 2023 at 19:47
    #80848

    Hi Serkan, I have the same problem with the contact form in demo 03, can you please take a look?

    serkan
    Moderator
    7 March 2023 at 10:37
    #80888

    Hi @biti,
    Please go to plugins and activate pixelwars core and pixelwars core shortcode plugins.
    You are viewing the Shortcode because you do not activate these plugs.
    Thanks

    biti
    Participant
    8 March 2023 at 19:52
    #80902

    Thanks for your quick reply, I installed the shortcode plugin, and the form is now shown, but nothing happens when I click on the “Send” button. Is it sufficient to edit the shortcode parameters or where can I edit the form?

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