Can’t Use the Elementor Editor on a sub page

  • Posted in : Renovatio
  • Pandaboom
    Participant

    Summary: When I try to open a page, it takes time and then a error pops up in the bottom right corner

    Description: The website is hosted on Godaddy, It has the latest PHP, WP and Plugins are all up to date.

    ————————–

    I have tried disabling all the plugins, and its still happening. Its only happening on pages that are SUB pages to a parent page here is a loom video I did to show you, I created a page, added it as a sub page under a parent page, it wouldnt open and gave me the error. I change it to a parent page and it opened.

    https://www.loom.com/share/0b6d50787cea473fa90fa047d4005dde?sid=91be0472-d71d-4c79-95de-5fd7aa939c7d

    The Error:
    ———–
    Can’t Edit?
    Enable Safe Mode
    Having problems loading Elementor? Please enable Safe Mode to troubleshoot. Learn More
    ———–

    i have reached out to Elementor, they advised me this happens with a conflicting plugins or theme, the theme may have certain code in it.

    I have disabled ALL plugins except Elementor and Elementor Pro as per instructions from Elementor, but the problem remains.

    serkan
    Moderator

    Hi,
    I will forward this topic to our developer and I will keep you updated.
    Thanks

    Pandaboom
    Participant

    Hello, any new update, I need to move forward on the build. Its very important. Thank you

    serkan
    Moderator

    Hi,
    I have forwarded the issue to the developer, he will find the cause of the problem and provide you with a return.
    Thanks

    ahmetsali
    Keymaster

    Hi, that’s a strange issue, can you please activate the default theme and test it again to see if it is a theme-related issue?

    Thanks.

    Pandaboom
    Participant

    There is this message:

    “Your theme (Renovatio Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

    Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
    If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.”

    The issue happens when I have woocommerce enabled.

    Pandaboom
    Participant

    G’day!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, WooCommerce.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.6.2
    Active theme: Renovatio Child (version 1.1.1)
    Current plugin: WooCommerce (version 9.4.1)
    PHP version 8.2.20

    Error Details
    =============
    An error of type E_ERROR was caused in line 171 of the file /var/www/wp-content/plugins/woocommerce/src/Admin/Features/Features.php. Error message: Uncaught Error: Undefined constant Automattic\WooCommerce\Admin\Features\Settings::TOGGLE_OPTION_NAME in /var/www/wp-content/plugins/woocommerce/src/Admin/Features/Features.php:171
    Stack trace:
    #0 /var/www/wp-content/plugins/woocommerce/src/Admin/Features/Features.php(192): Automattic\WooCommerce\Admin\Features\Features::get_available_features()
    #1 /var/www/wp-content/plugins/woocommerce/src/Internal/Admin/FeaturePlugin.php(159): Automattic\WooCommerce\Admin\Features\Features::is_enabled(‘onboarding’)
    #2 /var/www/wp-content/plugins/woocommerce/src/Internal/Admin/FeaturePlugin.php(98): Automattic\WooCommerce\Internal\Admin\FeaturePlugin->includes()
    #3 /var/www/wp-content/plugins/woocommerce/src/Internal/Admin/FeaturePlugin.php(81): Automattic\WooCommerce\Internal\Admin\FeaturePlugin->on_plugins_loaded()
    #4 /var/www/wp-content/plugins/woocommerce/src/Admin/Composer/Package.php(65): Automattic\WooCommerce\Internal\Admin\FeaturePlugin->init()
    #5 [internal function]: Automattic\WooCommerce\Admin\Composer\Package::init()
    #6 /var/www/wp-content/plugins/woocommerce/src/Packages.php(275): call_user_func(Array)
    #7 /var/www/wp-content/plugins/woocommerce/src/Packages.php(85): Automattic\WooCommerce\Packages::initialize_packages()
    #8 /var/www/wp-includes/class-wp-hook.php(324): Automattic\WooCommerce\Packages::on_init(”)
    #9 /var/www/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
    #10 /var/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #11 /var/www/wp-settings.php(555): do_action(‘plugins_loaded’)
    #12 /var/www/wp-config.php(102): require_once(‘/var/www/wp-set…’)
    #13 /var/www/wp-load.php(50): require_once(‘/var/www/wp-con…’)
    #14 /var/www/wp-admin/admin-ajax.php(22): require_once(‘/var/www/wp-loa…’)
    #15 {main}
    thrown

    ahmetsali
    Keymaster

    Hi, we have released a new update to fix “outdated copies of some WooCommerce template files” Please update your theme and the error message should go away.

    Have a nice day!

    Pandaboom
    Participant

    It didnt help. The notification is related to the CHILD theme.

    I have found where the issues pays, I think its to do the Woocommerce Permalinks.

    serkan
    Moderator

    Hi,

    -P.S. Our WordPress developer shared the information that he will release an update about this as soon as possible.

    Thanks

    Mehmet S.
    Keymaster

    Hi, we have released an update with the fix, you can update your theme now.

    How To Update Your Theme:
    https://www.pixelwars.org/forums/topic/how-to-update-your-theme/

    – Clear your cache.

    Changelog

    Best regards,
    Mehmet

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