500 internal error

  • Posted in : Roofy
  • tommarchant
    Participant

    I finished building the site after a few days and now it’s gone down with an internal 500 error. WordPress say it’s theme related and likely related to the file size which they do not support.

    Im so stressed and out my depth. I have lost three days work and all the hard work i have done has now been lost. Can you help?

    serkan
    Moderator

    Hi,
    If they gave you feedback about the file size, would you like them to update your hosting settings as per the link I shared below? It is likely that they have given you too small a space and it is their responsibility to expand it.
    https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/
    Thanks

    tommarchant
    Participant

    Word press do not support: PHP memory limit: 768M

    serkan
    Moderator

    Hi, even if you set the memory limit to high, on basic shared hostings it doesn’t guarantee that you will get that ram amount because it is being shared with many accounts. We recommend you to switch to A2 hosting turbo plans for a smoother experience and their turbo plans will make your site load pretty fast;

    https://www.a2hosting.com/web-hosting

    Have a nice day!

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