[ankitnishchal]

Hi,
The customer account is created after the failed payment too.
How can we deny making of account in case of failed payment in tutor LMS Pro

[serkan]

Hi, In Tutor LMS Pro, the default behavior is to create a user account even if the payment fails. This can be problematic for your use case, but unfortunately, Tutor LMS Pro does not have a built-in setting to prevent account creation on failed payments. However, you can achieve this by customizing the plugin’s behavior with custom code or using a third-party plugin.
You can use a plugin like WP Fusion or AutomatorWP to create custom workflows. These plugins allow you to trigger actions based on specific events, such as failed payments, and can be configured to delete or block user accounts if the payment fails.

Always back up your site before making changes to code or installing new plugins.
Test the solution thoroughly to ensure it works as expected without breaking other functionality.
If you’re not comfortable with coding, consider hiring a developer to implement this for you.
Thanks