broken the 'customization' tab

  • Posted in : Bloggy WP
  • Linda
    Participant
    7 January 2015 at 03:19
    #18210

    Hello, I can access my Customize tab, but it does not allow me to edit any of the features, e.g. Fonts, Widgets etc etc.

    Any thoughts as to how to troubleshoot?

    Thank you!

    Mehmet S.
    Keymaster
    9 January 2015 at 14:42
    #18244

    Hi, it is weird, can you provide some screenshots?

    Linda
    Participant
    22 January 2015 at 01:59
    #18502

    Hello Mehmet, I am sorry to be so late in replying.

    Where do I provide the screenshots?

    Thank you.

    Mehmet S.
    Keymaster
    23 January 2015 at 08:46
    #18547

    You can use this site to upload your screenshots:

    http://postimage.org

    Linda
    Participant
    23 January 2015 at 20:07
    #18569

    Ok here it is.

    http://s14.postimg.org/5x20i4hzl/customize_tab.jpg

    I click on the the tabs (any one of them) and they do not open.

    ??

    Mehmet S.
    Keymaster
    27 January 2015 at 15:51
    #18663

    Deactivate your plugins and check again please.

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