[libbysheppard]

For some reason, in my subdomain page https://online-training.touchofhappiness.co.uk I cannot edit anything using elementor. It just loads into the elementor editor with no content and no options in the left hand menu bar. I don’t have this issue in my main domain page.

[serkan]

Hi,
Please check out this related topic;
https://docs.elementor.com/article/192-do-i-need-a-license-for-my-subdomain
Each subdomain needs a license.
You will probably be better to upgrade your Elementor Personal plan to business plan.

[libbysheppard]

Thanks. I’ve now narrowed this down to an issue with JetElements for Elementor: when this plugin is activated I can’t edit in Elementor. When it’s deactivated I can BUT parts of my pages are missing (the widgets that come from JetElements…). This is the case on my main site AND subdomain. Is this a glitch with the Efor theme or some other issue? I’m also trying to get an answer from the JetElements people…Thanks,

[libbysheppard]

The JetElements people say they can’t help because Elementor and JetElements was installed as part of the theme package, not directly from them…

[pbits]

I have a similar issue
since today the Elementor is showing a blank page with no content: https://prnt.sc/u5q6uk

Untill yesterday it worked fine. Has this issue maybe something to do with the fact, that JetElements needs an update: https://prnt.sc/u5q7lm?

[libbysheppard]

This is exactly the issue I’m facing, sorry it’s happening for you too! I’ve tried deactivating, deleting, reinstalling and updating JetElements and it doesn’t solve the problem for me.

[serkan]

Hi,
This might be occur because of the wordpress version 5.5
We will test it btw, could you provide me your wp admin details via our private content box below?
Thanks

[sstcyr]

I’m having the same issue. I rolled back to WP 5.4 and re-installed JetElements as instructed elsewhere. Still doesn’t work!

[francrigol]

I’m having the same issue. I have WP 5.4 and re-installed JetElements as instructed elsewhere. After I installed WP 5.5 and doesnt work, after I re-installed JetElements with WP 5.5 and doesnt work.

Doesn’t work!

[libbysheppard]

Elementor just had a new update, which I’ve actioned, and this ***seems*** to have fixed the glitch. Would love to know if this fixes it for others?

[serkan]

Hi,
Our Developer is working on it. Therefore, I would still suggest that you try downgrading WordPress to its last known good version: 5.4.2
This should fix your issue.

[pbits]

after updating Elementor, works fine now. Thanks @libbysheppard