[francisco.brito]

Hi there,

I’m currently working on a new website for Madre Property Development using the Arkiz theme, and overall I’m really enjoying it. The aesthetic aligns very well with the image and communication style I want to convey for the company, and I appreciate the clean and elegant look the theme offers.

However, I’ve encountered some issues specifically with the Portfolio Posts, which I’m planning to use to showcase our real estate developments. I’d really appreciate your help clarifying a few things.

Elementor Compatibility:
I’m used to building and editing pages with Elementor and assumed the whole theme would be compatible with it. However, it seems that the Portfolio section cannot be edited using Elementor. Could you please confirm whether this section is only editable via the Classic WordPress editor?

Content Not Updating:
I tried editing one of the demo Portfolio posts (imported during demo setup) to reuse its structure. The title updates correctly when I change it, but the main written content doesn’t reflect any of my edits on the front end. It keeps displaying the original demo text, even though I’ve changed everything in the Classic Editor.
I also tried duplicating a portfolio post, then pasting my own content and editing from there. But in that case, the layout completely breaks — animations, transitions, and structure from the demo version are lost.

This portfolio section is one of the most important parts of the website, and I’ve been trying several approaches but haven’t been able to find a way to properly customize the posts while maintaining the visual style and functionality from the demo.

Can you advise how I should proceed?
Is there a specific way to edit or structure these posts to preserve the design and animations?
And is there a way to make them editable with Elementor?

Thanks in advance for your support!

Best regards,

[serkan]

Dear Francisco,

Thank you for reaching out and for your kind words about the Arkiz theme! We’re glad to hear it aligns well with your vision for Madre Property Development.

Regarding your questions about the Portfolio posts, here’s some clarification and guidance:

1. Elementor Compatibility
You’re correct that the Portfolio section in Arkiz is designed to work with the Classic WordPress editor rather than Elementor. This is because the theme uses custom post types and templates specifically styled for portfolios, which rely on the theme’s built-in structure for consistent design and animations. Unfortunately, editing these posts directly with Elementor isn’t supported at this time.

2. Content Not Updating
The issue you’re experiencing with edited content not reflecting on the front end is unusual. Here are a few troubleshooting steps:

Clear Caches: Ensure you’ve cleared any caching plugins (e.g., WP Rocket, W3 Total Cache) and server-level caches (if applicable).

Check for Plugin Conflicts: Temporarily deactivate other plugins to rule out conflicts, especially those affecting posts or layouts.

If the problem persists, the demo content might have hardcoded elements. In that case, we recommend:

Creating a new Portfolio post from scratch (without duplicating the demo) and manually replicating the structure.

3. Preserving Design and Animations

Avoid pasting content directly from external sources (like Word or other websites), as this can bring incompatible formatting. Use the “Paste as Text” tool in the editor.

4. Alternative Approach
If you need Elementor flexibility, you could:

Design a custom template in Elementor and link it to the Portfolio post type via a plugin like Custom Post Type UI + Elementor Pro’s Theme Builder.

Next Steps
You can customize the portfolio section via appearance > customize > portfolio.

Let me know how you’d like to proceed, and I’ll ensure you get the portfolio section working seamlessly for your developments!

Best regards.