[prepcipes]

Hey,

Unfortunately we cannot use the import demo data, we want the Misty theme. It says ‘importing, just wait’ for hours. Also in the customizer environment the widgets disappeared so we can no longer enter / adjust them.

We hope you can help us.

[serkan]

Hi,
I am happy to help you. You provided me website url and password but you forgot to add username.

[prepcipes]

Hi,

I’m so sorry, I hope you have al the information now.

[serkan]

Hi, Could you contact your hosting company to increase the upload limit at least to 128mb.
After that, try to import the dummy data again.
Your upload limit is too low that is why we are unable to import it.
Thanks

[prepcipes]

Okay, we’ll do! Thank you so much.

[serkan]

You’re welcome, please don’t forget to rate the theme on themeforest if you liked it, thanks.