[DerPatschen]

Hi all,

I just bought the f8 theme and wanted to download “Demo 01” to tweak it for my needs.

Unfortunately the import is not possible. I get the message in german: “The link you followed has expired.”
I already followed the guide under a similar topic in this forum and adjusted everything accordingly. You recommended the following settings:
https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/ (I raised everything up to 1024 MB).
But it’s still not working.

Can you help?

[Mehmet S.]

Hi,

Thanks for purchasing the f8 theme.

The message “The link you followed has expired” usually means the server is timing out before the demo import completes. Even if your PHP limits are increased, there may still be restrictions on your hosting side.

Please contact your hosting support and ask if there are any additional PHP/Apache/Nginx restrictions, such as mod_security rules or firewall limits, that could be blocking the large import process.

Once you try these steps, let us know, and we can assist further, including importing the demo content for you if you share temporary admin access via the forum’s “Private Content” field.

Best,
Mehmet

[DerPatschen]

Hey thanks for the fast response! Like you said, I contacted my web host and got a swift response.
I forwarded your whole message and they said, that everything was adjusted correctly and „the cause of the error must therefore lie elsewhere and not in a server-side limit.“

Is it possible that you can install it manually on my server, please?

Best,
Lars

[DerPatschen]

I apologize for being a bit pushy, but could you take care of this today, if possible? Then I could start working on my site over the weekend. Thank you! :)

[DerPatschen]

Update: Okay, after more hours of trying, I finally found the solution!

For other people, who might read this:
Try to deactivate all your plugins and activate them one by one.

I had to deactivate the plugin “Inspiro Starter Sites” to make it work.

[serkan]

Thanks for the feedback :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.