CART ICON PRODUCT COUNT

  • Posted in : Efor
  • humanresofting
    Participant

    Hello,

    I have an issue with the cart icon product count.

    The cart icon count works in the Shop page, but it’s not working in other pages, like homepage for example.

    See the printscreens attached in the next box.

    How can this be solved?

    Thank you,
    Have a nice day!

    serkan
    Moderator

    Hi,
    I will forward this topic to our developer and i will keep you updated.
    Thanks

    Mehmet S.
    Keymaster

    Hi,

    Thank you for bringing this issue to my attention. I’ve identified the problem with the cart icon product count not updating on certain pages. I’m currently working on a fix and will release an update shortly. In the meantime, I appreciate your patience, and I’ll keep you informed once the update is ready.

    Please let me know if you need anything else!

    Best regards,
    Mehmet

    humanresofting
    Participant

    Hello, do you have an estimation when this fix can be ready?

    serkan
    Moderator

    Hi, This does not take much time, it is resolved in a short time. We will keep you updated.

    Mehmet S.
    Keymaster

    Hi,

    I have rechecked this situation in our test environment and did not encounter any issues. So, everything is working properly on our side.

    Could it be possible that a third-party plugin on your website is causing this issue? Could you please deactivate the third-party plugins and check again? This way, we can identify which plugin is causing the problem.

    Best regards,
    Mehmet

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