[unknownharris]

Hello there, I have set up the theme according to the documentation, imported demo data successfully but certain elements don’t work exactly like the theme demo.

1) The mouse pointer is not the same circle-like pointer you have at the demos, how to enable that?
2) The clicking and hover sound effects also don’t work. I tried swapping between the different sound effects in the customizer but none of them made any sound. Sam goes to the hover sound effects. How to fix?
3) I’m having some problems with the mobile version of your theme. First of all, trying it on mobile you can see that there is a glimpse of the expanded menu on the left which I don’t know how to hide. Also I have turned off the mobile zoom from the Customizer but it persists, what is wrong?

Those are the issues I have faced thus far. Waiting on your response, thank you in advance.

[serkan]

Hi,

Thanks a lot for the detailed report and for sharing your URL 🙏

From what I can see on your homepage, some sections seem to have been imported multiple times — the homepage content repeats 2–3 times. This usually happens if the demo import was run more than once, or if a cache/optimization plugin interfered during the import process.

Because there are several points to review (custom cursor, click/hover sounds, mobile menu issue, and mobile zoom), it will be much faster if I can check directly from your dashboard.

Please do the following steps:

Make a full backup of your website (files + database) before sharing access.

In the private content box, please share temporary WP Admin login credentials (URL, username, and password) so I can safely log in and check everything.

Let me know which demo from our theme you wanted to replicate exactly.

Also, please make sure your hosting meets the system requirements listed here:
👉 https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/

(Especially check PHP version, max_execution_time, memory_limit, and upload_max_filesize settings.)

Once I have access, I’ll:

Check why the custom cursor is not loading properly.

Test and fix the click and hover sound effects from the Customizer.

Inspect and correct the mobile menu issue (menu visible on the left).

Review why the “disable mobile zoom” setting isn’t applying (it might be cache or theme override related).

Clean up the duplicated homepage sections or, if needed, reinstall the demo to make it look exactly like the original demo you chose.

Best regards,
Serkan

[unknownharris]

Thank you very much for your input.
I can confirm that my hosting meets the minimum requirements mentioned above.
I have attached the URL and credentials below.

Please note that the demo we are trying to recreate is this one here:
https://themes.pixelwars.org/nolo/demo-01/home-06/

Please let me know when you are done with the fixes.

Thank you in advance,
Harris

[serkan]

Hi Harris,

Thanks for sending over the login details. I checked the Site Health section, and it looks like some of the issues you’re experiencing are related to the server limits rather than the theme itself.
Your hosting is fine for running WordPress in general, but the Nolo Home 06 demo needs higher PHP limits to import and run all features properly. Things like the custom cursor, sound effects, and the mobile menu rely on these limits during the import process.

Here’s what your server is currently showing:

PHP time limit: 120
PHP memory limit: 384M
Max input time: 240
Upload max filesize: 64M
Post max size: 64M

These values work, but they’re lower than what we recommend for our themes. For the demo to import cleanly and for all front-end effects to function correctly, the recommended minimums are:

PHP time limit: 300
PHP memory limit: 1024M
Max input time: 1500
Upload max filesize: 128M
Post max size: 256M

When these limits are lower, it can cause:
Demo sections to duplicate
Cursor and sound scripts not to load
Mobile menu layout issues
Certain effects not to initialize

The best solution is to ask your hosting provider to adjust the PHP settings to the values above. It’s a quick update on their side.

Once those limits are increased, I can:
Re-import the Home 06 demo cleanly
Fix the cursor and sound effects
Correct the mobile menu visibility issue
Remove duplicated homepage sections
Everything will look exactly like the demo after that.

Just let me know once the hosting provider updates the limits.
Happy to continue from there.

Best regards,
Serkan