[thatgirlwrites]

Hi,

I’m having trouble with the contact form on my site. I’ve entered the email I want inquiries to be sent to (lindsay@thatgirlwrites.com) but for some reason when I test the form, all emails are redirected instead to my Gmail account. I know that the site email works, because I can send emails manually to it, so I’m not sure why the contact form is rerouting things.

http://thatgirlwrites.com/contact/

[serkan]

Hi,
Did you use this right shortcode and adress ?
[contact_form to="info@johndoe.com" subject="Contact form message from Impose Theme"]
Also, you can check out this related topic;
https://en.support.wordpress.com/email-forwarding/
Thanks

[thatgirlwrites]

Yes, that’s the shortcode I’m using, and I double-checked that the email address written is the correct one. I also checked my cPanel and WordPress email forwarding settings and there’s nothing set up that would prompt it to forward emails to my Gmail account.

Any idea why it’s doing that?

[serkan]

Hi thatgirlwrites,
Could you provide me your wp admin details via our contact form and add this topic url as well as your related email addresses?
Thanks

[serkan]

Hi,
Could you test your contact form again ? If you still have the problem, please deactivate all your plugin and try it again ?
Thanks

[thatgirlwrites]

Looks like it’s working now! Thank you :)

[serkan]

You’re welcome, please don’t forget to rate the theme on themeforest if you liked it, thanks.