[foxandmonkey]

Hello,

When I try to send contact mail I hit submit and get an error on the submit button. the url is http://eurypaa2016.org/contact. Can you advise please?

James

[serkan]

Hi @James;
Your host may have disabled the mail() function. It must be enabled on your server. And Please check out the posts below;

http://www.pixelwars.org/forums/topic/contact-form-doesnt-work-2/#post-20659

http://www.pixelwars.org/forums/topic/contact-form-9/#post-22633

[foxandmonkey]

mail is not disabled on the server. perhaps you could actually look at my issue instead?

[serkan]

Hi @James;
It can be occur because of couple of issues. I would recommend you to look at the links which i gave you before. Please try those solutions and still if you can not find the solution, we will try another solutions.
Thanks a lot.

[foxandmonkey]

Neither of those is a solution. One is use Contact Form 7 and the other is about adding Captcha. Is this what you call theme support? When I inspect the contact form element I get this:

input type=”hidden” id=”sender_domain” name=”sender_domain” value=”server@eurypaa2016.org”

Why does it have that email address? That is not the email I specified in the shortcode?

Please have a look at my site and perhaps give me a better answer. I am incredibly disappointed in your professionalism and support. Shame because I like your themes and was thinking that Read Me would be good for another site of mine, but if this is the level of support you offer your customers I will think twice about purchasing anything else from you again. This is the second time you have given me the runaround over what should be a simple issue. Get better documentation and you won’t have these problems in the first place.

[serkan]

Hi @James;
I was trying to understand what is effecting to your website. But first of all you have to be patience. I responded your email in a few hour. Just to make it clear default contact form works fine on servers with php mail function enabled, in your situation it is related to your server configuration or third part plugin. And i can not control is mail disabled in your server. That is why first of all i would like you to watch the basis steps. Could you try disabled all your plugin and try it again. Some plugins can effect the console. And if you still have the problem you can use contact form 7 plugin instead of our contact form. I am not telling you that i won’t help you. I am here to help you.
https://wordpress.org/plugins/contact-form-7/
Thank you for your understanding.

[foxandmonkey]

This reply from my hosting provider:

This looks like an issue with the contact form itself rather than PHP mail() because I can see a number of successful emails going out from your WordPress

The contact form doesn’t seem to be instantiating the mail function successfully, most likely due to an incorrect header setting I would suggest.

Kind regards,
Darren

I am already using Contact Form 7 on the site (which you refused to help me with) but I can’t use CF7 for this because it is initiating a function for registration so can’t use it for general contact. php mail is enabled on the server. Have you bothered to look at the code that your contact form is displaying on my page?

[serkan]

Thanks you for sharing the email which you got from your server. We will investigate the issue and try to improve the contact form. Since you can’t use the CF7, i can suggest you to use Ninja Forms instead. If you have style problem with ninja form, just let me know, i am happy to help you.
https://wordpress.org/plugins/ninja-forms/
Thanks

[goksenin]

Hi

There was the same problem on my web site and following manual adjustments probably will help. It worked for me.

Step 1:
cvCard contact form server domain is “server@yourdomainname.com”
This seems hardcoded (not sure why)
So I created an email account named “server”, activated and configured it.

Step 2:
I wanted to send email from my contact form to my gmail account which requires SMTP configuration. Download WP-Mail-SMTP plugin, activate it and configure it according to your host.

Step 3:
Use wp_mail() function instead of php mail() function.
Under Appearance tab, click Editor.
– Select “cvCard” theme from the combox on top-right corner.
– Select “send-mail.php” file from the templates panel
– Find and modify the line : $mail_result = mail( $to, $subject, $body, $headers );
as $mail_result = wp_mail( $to, $subject, $body, $headers );
– Click Update File button to save

Hope it helps.

Thanks

[serkan]

Hi @goksenin;
Thanks for the feedback. =)