Contact form problem

  • Posted in : unRovr
  • 3d@louders.com
    Participant

    I am using the “(Pixelwars) Contact Form” in the contact page and after I test it sending an email I receive two (sometimes three) emails instead of just one.
    I tried to install ninja or contact form 7 but the problem is that when i hit submit the ajax of the page not working and the page refresh it self.

    So i need a solution about why your form sending 2 or maybe 3 emails.
    thank you

    serkan
    Moderator

    Hi,
    Could you provide me your related url, please?
    I would recommend you to deactivate third party plugins and try it again.
    Thanks

    3d@louders.com
    Participant

    Hi.
    i try to deactivate all third party plugins but the problem is still there.
    I’m sending you the login details.
    Please let me know
    thx

    serkan
    Moderator

    Hi,
    I just added contact form plugin to your contact page. I sent a test email. Do you still have any issue?
    Thanks

    3d@louders.com
    Participant

    Hi. Did you try to send a email toy your self?
    First of all i got no email everytime i submit the contsct form and second and more important the submit button reloads the page and i have no menu. Just only home button.
    This is NOT a solution
    so please find a way to fix this problem.
    Thank you

    serkan
    Moderator

    Hi,
    I will forward this issue to our developers and I will keep you updated.
    Thanks

    ahmetsali
    Keymaster

    Hi, that’s really awkward, can you try installing WP Mail SMTP plugin and configure smtp to send your e-mails;

    https://wordpress.org/plugins/wp-mail-smtp/

    you may get your smtp credentials from your hosting provider.

    Thanks.

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