Content and images missing

  • Posted in : Cleann
  • incodus
    Participant

    Hey,

    I hope you’re doing well. I tranferred my website from my WordPress to capnel. But after transferring most of my texts and images are gone. Can you help me with it?

    It is showing in the revisions column of wordpress but not on my website.

    Regards,

    serkan
    Moderator

    Hi,
    This issue is not related to the theme. It requires advanced coding knowledge. I am sending you a link related to the subject. You can check the stages. You can get support from cpanel or WordPress forums on this subject.
    https://docs.cpanel.net/knowledge-base/transfers-and-restores/how-to-migrate-a-wordpress-installation-to-a-cpanel-server/
    Thanks

    incodus
    Participant

    Hey,

    I’ve contacted 2-3 developers and everyone said that it is a issue of the plugin and not inefficiency of developers.

    Kindly take a look into it.

    Regards,

    serkan
    Moderator

    Hi,
    I will forward this issue to our WordPress developer and I will keep you updated.
    Thanks

    incodus
    Participant

    Hey,

    Can you update me on any progress?

    Thanks!

    serkan
    Moderator

    Hi,Please make sure that the subsribe button in the top right corner of the topic is selected. In this way, everything that will be written in the topic will also be sent to you as an e-mail.
    Thank you for your understanding.

    incodus
    Participant

    Hey,

    What is the ETA? It has already been a week and there’s no update from your side.

    Take this thing on priority and update me.

    serkan
    Moderator

    Hi, please use PHP 8.0 or PHP 8.1 or PHP 8.2 on your site. Can you write the problem for us in more detail, step by step?

    incodus
    Participant

    Hey,

    The problem we are facing right now is that when we activating the plugin the website breaks and there is nothing except the header, and when we deactivate the plugin the website is functional but most of the texts and images are gone.

    The plugin name is Qi Addons.

    Please solve this as soon as possible.

    Regards,

    serkan
    Moderator

    Hi,
    I will forward this topic to our developer and i will keep you updated.
    Thanks

    incodus
    Participant

    Hey,

    Already 10 days have passed. Kindly take this thing on priority.

    Reagrds,

    ahmetsali
    Keymaster

    Hi, I have just checked your site and it looks fine with Qi addons widgets are visible, I guess the plugin author fixed the issue with an update.

    Have a nice day!

    incodus
    Participant

    Hey,

    No, the author did not fix it, we did the project again from ground zero as you guys took too long to reply.

    Have a nice day to you too!

    Regards,

    serkan
    Moderator

    Hi,
    Thanks for the feedback. Have a nice weekend.

Viewing 14 posts - 1 through 14 (of 14 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register