Dashboard is washed out

  • Posted in : Efor
  • zenzdesign
    Participant

    Hi, since the latest version of Tutor LMS 4 I have a washed out dashboard. I’ve attached screenshots of how it looks. Can you help me fix this? Ive also just upgraded to the latest Efor version but it didn’t help.

    Mehmet S.
    Keymaster

    Hi,

    Thank you for reporting this and for providing the screenshots.

    I’ll take a closer look at the dashboard styling issue with “Tutor LMS 4” and the latest version of the Efor theme to determine what is causing the washed-out appearance.

    I’ll investigate the issue and get back to you with an update as soon as I have more information.

    Thanks for your patience.

    Best regards,
    Mehmet
    Pixelwars Support

    zenzdesign
    Participant

    Hi Mehmet,

    Thank you, looking forward to your solution.

    Best,
    Zenz

    Mehmet S.
    Keymaster

    Hi Zenz,

    Thank you for your patience. We’ve found the cause of the washed-out dashboard.

    Your child theme contains copies of Tutor LMS template files in this folder:

    wp-content/themes/efor-child/tutor/

    These files come from an older version of Tutor LMS (3.x), and they override Tutor LMS’s own templates. Tutor LMS 4 completely redesigned the dashboard, and its stylesheet no longer includes styles for the old layout, so the dashboard looks unstyled. Updating Efor didn’t help because files in the child theme always take priority.

    To fix it:

    1. Connect to your site via FTP or your hosting file manager.

    2. Download a backup copy of the wp-content/themes/efor-child/tutor/ folder.

    3. Rename the folder to “tutor-old”.

    4. Clear your cache (caching plugin, server cache, CDN) and reload the dashboard.

    Tutor LMS will then use its own up-to-date templates, and the dashboard should display correctly.

    If you made custom changes in any of those files, please redo them on top of the new Tutor LMS 4 templates (wp-content/plugins/tutor/templates/), copying only the files you actually need to change.

    The temporary login link you shared has expired, so we couldn’t check this from inside your site. If the issue persists after renaming the folder, please send us a new login link and we’ll take a look.

    Best regards,
    Mehmet
    Pixelwars Support

    zenzdesign
    Participant

    Hi Mehmet,

    Great! That worked!

    Thank you so much!!

    Best,
    Zenz

    Mehmet S.
    Keymaster

    Hi Zenz,

    Great to hear it’s working now, and thanks for letting us know!
    I’ll close this topic now. If you need anything else, feel free to open a new one.

    Best regards,
    Mehmet
    Pixelwars Support

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register